PC100 – Parcel Shipping Technology: What’s Coming Down the Pike produced by
Presenters: Michael Erickson, AFMS Logistics Management Group

This workshop will provide attendees with an inside look at how shippers can best utilize the latest advances in technology to improve customer service levels. This comprehensive overview will highlight the various technologies available on both the carrier and shipper side which can be seamlessly integrated to increase efficiency, as well as the bottom line.

The workshop will include lunch and a tour of Abbott Labs, a worldwide leader in the development, manufacture and marketing of pharmaceuticals and medical products, including nutritionals, devices and diagnostics. Attendees will tour Abbott's state-of-the-art 200,000 square foot distribution center which ships out roughly 100,000 packages per month. It's the perfect way to see what you learned earlier in the day being utilized by one of the largest company's in the world.
Content Level: ALL

About the presenter:

Mike Erickson is a graduate of the Portland State University School of Business. After graduating, he started his transportation career at Airborne Express, where he was one of the top district sales managers. In 1992, Mike founded AFMS with the idea that “Knowledge is Power.” Since then, AFMS has become one of the fastest growing private companies in America as listed by Inc. Magazine in 2004 and 2005. AFMS has also become one of the most admired and well respected contract negotiation firms in the transportation industry. Mike and his colleagues are often quoted and interviewed in publications and in the media such as NBC News with Tom Brokaw, USA Today, Wall Street Journal, Fortune Magazine, Inc. Magazine, Journal of Commerce and many others. On a daily basis, Mike oversees the contract negotiation process for many of his firm’s larger clients, saving them millions in transportation costs. Many of AFMS’ clients are Fortune 1000 companies.

PC200 – The Next Wave of Packaging Workshop sponsored by
Presenters: William Kipp, Associate Executive Director, International Safe Transit Association
Eric Hiser, UPS Customer Solutions, Packaging Lab

This workshop will discuss how to achieve parcel package designs which address the issues of controlling both costs and in-transit damage. A key element is the use of laboratory tests which simulate the unique parcel distribution environment. Designs can be evaluated and optimized in the lab to ensure effectiveness and success.
Testing concepts and techniques will be presented, with a focus on ISTA Procedure 3A, the protocol referenced in UPS's Tariff. Illustrative examples, drawn from actual laboratory and shippers' experiences, will show the do's, don'ts, and basic principles of good package design.

The workshop will include lunch and feature a morning tour of the UPS Chicago Area Consolidation Hub (CACH). This is a great opportunity to see packages going through one of the industry's largest and most advanced automating sorting facilities.
Content Level: ALL

About the presenters:

William Kipp is Associate Executive Director for International Safe Transit Association (ISTA), a trade group dedicated to the control of costs, damage and resources during the physical distribution of goods. He is a Certified Packaging Professional and member of the IoPP College of Fellows, an ISTA Certified Packaging Laboratory Professional and chair of ASTM International’s Subcommittee D10 (Packaging) on Product Fragility Assessment. Bill is a frequent speaker at national packaging conferences and has authored numerous articles related to packaging and product protection. He holds a BSEE degree from Stanford University.

T101 - SECRETS TO NEGOTIATING MORE THAN RATES: NEGOTIATE TERMS
Presenters: Tim Sailor, Founder, Navigo Consulting Group
Rob Martinez, Partner and Executive Vice President, Navigo Consulting Group

Back by popular demand! Negotiating UPS, FedEx, DHL and other carrier contracts is now more complicated than ever before. Aside from rate negotiations, you can lower your monthly shipping costs by looking at and understanding important contract terms and conditions in your carrier agreements. Oftentimes, shippers overlook or don’t review the fine print in detail, which in turn can be very costly. In addition, new extra charges are added every year, which have a major impact on your transportation costs! At latest count, there are more than 80 so-called extra charges, including higher fuel and delivery area surcharges on ground and air shipments. If you're feeling the impact of these yearly increases and other excess shipping charges, then this session is for you! Come discover which extra charges are negotiable and which ones you can avoid by being a smarter shipper and following some great industry tips from the experts.
Content Level: BASIC/MODERATE

About the presenters:

Tim Sailor is the founder of Navigo Consulting Group which specializes in contract benchmarking, distribution analysis and carrier negotiations. Since 1995, Navigo has reduced its clients shipping costs by more than 30%. Tim was recently recognized as a Distinguished Logistics Professional by the American Society of Transportation and Logistics, Inc. and has been in the transportation industry for over 20 years.

Rob Martinez specializes in cost reduction through data analysis, modal optimization, technology, RFPs, contract negotiation, strategic sourcing and supplier management for Navigo. With 17 years experience as both a vendor as well as outside consultant to the industry including senior management positions at Airborne Express (now DHL) and Stamps.com, Rob has helped hundreds of corporations improve shipping operations and realize millions of dollars in bottom-line savings.

O201 - Case Study: Transforming Non-Production Shipping and Receiving into Internal Logistics
Moderator: Tony Meadow, President, Bear River Associates
Presenters: Bob Barrette, Manager, Enterprise Business Services, Sprint
Tom Wirth, Manager Employee Services, Google

The world of non-production shipping and receiving is one of the last remaining unexamined areas in the corporate world. A number of forward thinking managers have reexamined their purposes, business functions and processes. Google’s Tom Wirth and Sprint’s Bill Barrette applied some of the lessons and technologies from supply chain management and logistics and have transformed their isolated, standalone shipping and receiving departments into an internal logistics service. Learn how their internal logistics provides value-added services to their organizations based on an optimized set of shipping and receiving services that are managed according to service level agreements and well-governed processes. Find out how your organization can benefit from this rethinking of traditional services.
Content Level: ALL

About the presenters:

Bob Barrette has a diverse engineering and management background which includes the design and implementation of services and solutions in the Mail Services, Shipping, Receiving, Output Device Management, and Document Publishing areas. Of particular interest to Bob is implementing innovation and change in these areas to improve the effectiveness and productivity of the entire organization.

Tom Wirth has extensive background in the design and implementation of services and solutions in the Shipping, Receiving, Document Publishing and, Employee Services areas. Of particular interest to Tom is leveraging people, processes and technology to deliver services.

Anthony Meadow is the co-founder of Bear River Associates, a twenty-year old company that develops enterprise software solutions for workflow management and the tracking of assets that move within the global four walls of their customers’ operations, including inbound and outbound packages and accountable interoffice mail. Anthony has written two books and various articles on the application of advanced technologies to improve the efficiency and effectiveness of business processes.

A301 - CASE STUDY: FROM MANUAL TO AUTOMATED OPERATIONS
Presenters: Dennis Dearth, Director of Technical Services, ESYNC
Paul Loebbaka, Alta Resources

Moving from manual operations to a more automated fulfillment environment can be a tough decision. Follow how one company addressed the issue, its solution and the results they are now experiencing and expect to experience in the future.
Content Level: BASIC/MODERATE

About the presenter:

Delivering technical leadership and practical, creative solutions in the supply chain and manufacturing space since the mid 80s, Dennis Dearth is currently responsible for direction of technical team activities across all ESYNC engagements. His background as project leader and technical implementation expert includes work as Senior Manager of TRW's MARC ES Project Solutions group, a Tier One SCE solution provider, accountable for the technical staff across five North American locations, in industries including automotive, food and beverage, pharmaceutical, retail and steel.

Leading global and national technology projects for the past 14 years, Paul Loebbaka is currently responsible for Alta Resources Fulfillment Center Operations that include over 6 million shipments and 5 million pieces of inventory for numerous Fortune 500 companies. His background includes management of technology projects within various sectors at Kimberly-Clark and designing, implementing and leading Customer Relationship and telephony solutions for clients. Paul has also managed a network operations center and teams for server, network and exchange infrastructure.

I401 - TAKING THE GUESSWORK OUT OF INTERNATIONAL SHIPPING
Presenter: Tom Stanton, International Supply Chain Analyst

You face enough challenges each day. Add to your mix, the challenges of shipping across borders. But, Tom Stanton wants to help you! He’s giving you the insight for YOU to be successful at shipping internationally. Bring your challenges and a notebook; and come find out how your company can be a better or more efficient international shipper. Tom will discuss Customs Value, what difference it makes; Classification, how the harmonized system works; Duties and Taxes, what’s the difference; Customs Documentation; Small Package v. Forwarding v. Forward-based Warehousing; and Inbound/Outbound differences. To you already “successful” international shippers; stop by and see if you concur or can add to any of Tom’s ideas.
Content Level: BASIC/MODERATE

About the presenter:

Tom Stanton has been a licensed customs broker since 1980. He has also worked as a forwarder, international traffic manager, customs manager and more recently as a logistics consultant. His specialty is international supply chain analysis, customs laws and transportation savings.

M501 - TIME MANAGEMENT – GAIN CONTROL OF YOUR TIME, NOW!
Presenter: Wayne Teres, President, Teres Consulting

Each day we are faced with time stealers and wasters. Time management and performance at work go hand in hand. Time is a finite resource, and although we wish we could buy more, we can not. There are only so many hours in a day. The answer is to work smarter. In this session, we will examine smarter ways to work by first understanding your time stealers in detail and then explore practical solutions to implement to minimize these time wasters and stealers. You will: 1). Be able to identify the top 10 common time stealers and wasters. 2). Learn 12 practical time savings tips to implement. 3). Learn strategies to allow you to accomplish more in the same time and new time management skills that will enable you to increase your effectiveness. You will come away with new methods to increase your effectiveness and performance by providing you more time in your day to accomplish the meaningful tasks.
Content Level: ALL

About the presenter:

Wayne Teres founded Teres Consulting Inc. in 1983 where he now directs a group of seasoned professional fulfillment consultants dedicated to helping retail, catalog, fulfillment and e-commerce companies reduce costs and increase sales, customer retention and profits by upgrading their fulfillment operations. He has assisted companies including Cabela’s, The Sharper Image, New Pig Corp, Lego, The Sundance Catalog, Fala Direct Marketing, AB&C Fulfillment, Ship-Right Solutions and Overstock.com. In 1999, he designed, implemented and managed the fulfillment operation for toysmart.com, voted the #4 e-commerce company by Patricia Seybold.

T102 - CASE STUDY: MOVING PARCELS FAST, YET LOWERING EXPEDITED COSTS
Presenter: Kimberly Cox, Senior Manager of Supply Chain Management, Bracco Industries

As transportation and fuel costs rise, supply chain executives have been forced to consider unconventional solutions to reducing transportation costs. Imagine implementing a winter expedited freight reduction initiative that saved approximately 8% of the total outbound freight costs without carrier negotiation. Traditionally, some suppliers with temperature-sensitive products prevented damages by delivering items faster and reducing a product’s exposure to extreme weather conditions. In this session, a pharmaceutical company will share its secret to reducing expedited delivery costs through the use of weather data.
Content Level: MODERATE/ADVANCED

About the presenter:

Kimberly Cox leads Bracco Diagnostics Inc. Order to Cash and Supply Chain Management Teams, providing customers with superior value beyond price. This includes hiring professional customer service staff, implementing process improvements, reducing delivery errors and implementing effective demand planning to prevent backorders and air shipments. “Our mission is to work with our customers to provide best-in-class client service and distribution options, with a focus on accuracy and reliability and elimination of non-value added costs.” With a strong knowledge of customer service, distribution and shipping, Kim is currently responsible for budget items of approximately $10 million. Her focus on process improvement and cost reduction has changed her role in the organization from General Accounting Manager to Senior Manager of Supply Chain Management. Kim’s team is focused on maintaining staff morale and high levels of consistent performance from everyone who interacts with the customers. In 2006, the Customer Satisfaction rating (measuring only very satisfied customers) increased to 82% from 62% in 2005. Kim Cox holds a Bachelor of Science degree in Accounting from Wingate University and is a member of the PARCEL Forum Advisory Board.

O202 - BEYOND THE BOX: PACKAGING’S INFLUENCE ON DECISION MAKING
Presenters: Bernard Dominici, Sales Manager, B+ Equipment
Randy Rabenhorst, Partner, True North Associates
Philip White, President, Better Packages

As the biggest consumable expense in the parcel supply chain, packaging plays more and more of a role in customer satisfaction, security, dim-weight issues and transportation costs. Three packaging experts will discuss packaging breakthroughs: 1). How to improve package security and strength; 2). How cushion thickness can affect dim-weight and logistics costs; and 3). How in-motion packaging and manifesting solutions reduces costs. Bring your packaging concerns and get expert solutions from our panel.
Content Level: ALL

About the presenters:

Bernard Dominici, Master of Mechanics, has 13 years experience as project manager for automation and seven years experience in packaging for retail order distribution as Operation Director for the OEM B+ Equipment. Today, he is Sales Manager for North America.

Randy Rabenhorst, M.S. Chemical Engineering, University of MD, MBA, The Wharton School, has 30 years of industry and consulting experience. Randy developed a cushion calculator to optimize cushion thickness to minimize the total cost of packaging, logistics and damage.

Phillip White became President & CEO of Better Packages in 2003 after serving as general manager since 1998. Previously, he held various positions with Ascom Hasler Mailing Systems, Pirelli Armstrong Tire Corporation, Transpro and Unilever Corporation PLC. White holds an MBA in Management Organization, University of New Haven, and a dual Bachelor of Science degree in Economics and Education, Southern Connecticut State University.

A302 - SOLVING THE ACCOUNTABILITY CHALLENGE
Presenter: Johanna Boller, Vice President Enterprise Software Product Management, Pitney Bowes Global Mailstream Solutions

Parcel shipping is more complex than anytime in the history of the package. Get in control of your parcel shipping and reduce shipping costs, generate a positive return on your investment, improve your customer service and insure shipping costs are accurately and completely allocated or recovered. Shipping systems have become more and more sophisticated to meet today’s logistics challenges. Explore how to get the most out of your shipping system so that you take back control of the parcel process.
Content Level: ALL

About the presenter:

Johanna Boller has been with Pitney Bowes since 1991 and has held positions of increasing responsibility in product management, service management and operations management in the Distribution Solutions business. She has distinguished herself throughout her career by her responsiveness to customer needs, leadership in software technology and for delivering results. Boller has a Bachelor's degree in English from the University of Minnesota and an MBA from the University of St. Thomas.

I402 - DEVELOPING AN INTERNATIONAL TRANSPORTATION STRATEGY
Hosted by: Shoshana Grove, (Acting) Manager Ground Products, USPS
Panelist: Jasmine Lawrence, President/CEO, Eden Bodyworks
James Moseley, President/CEO, Transguardian.com
Robert J.(Bob) Walsh, Manager of International, Baker & Taylor

In an every-increasing competitive world economy, you need new and creative approaches to developing an international transportation strategy. You can learn from our panel of experienced shippers just how they used innovative approaches to conquer the international shipping scene when using multiple carriers.
Content Level: ALL

About the presenters:

Shoshana Grove is in charge of all ground product services for the USPS. This includes over a billion dollars in package revenue annually and is in charge of overseeing the successful growth in thee markets by finding new product ideas and support materials to enhance and evolve the current offerings to provide more customer value and visibility. In her previous positions Ms. Grove provided communications support for the Postal Service team responsible for the integration and development of strategies and enhancements to facilitate revenue growth and net contribution for USPS package services. Ms. Grove has contributed to the implementation and expansion of USPS strategic initiatives such as online notification of carrier pickup, Parcel Return Services, Online Insurance, the National Postal Forum and the U.S. Postal Service's packaging program.

Jasmine Lawrence founded EDEN BodyWorks to address the consumer demand for all natural products that really work! While the average teenager is earning money babysitting, this young CEO is establishing distribution channels and negotiating prices with suppliers. Starting at only 13 years of age, Jasmine Lawrence is on the road to success. With the drive and determination of a seasoned CEO she is strategically making her mark. EDEN BodyWorks was driven from Jasmine's own need for a natural hair care solution. Devastated by the harsh chemical products, Jasmine sought to develop unique products that were all natural and really worked.

Jim Moseley, President/CEO of Transguardian.com, managed the FedEx DVX (high-value shipping) program from September 2001 to October 2005 and was responsible for most of its growth and development. He was the founder/owner of ONE Service as well as President of Ferrari International, Vice President Asia/Pacific of Prosegur, Inc. and Director of International Development for Brink's, Inc., where he was instrumental in founding or developing key Brink's services, including the Brink's Italian gold jewelry courier service, Brink's Arya (India), the Brink's Antwerp Diamond Courier System, Brink's Thailand, Brink's Pakistan, Brink's Singapore and others. He has designed and implemented many new logistics solutions for the gem and jewelry trade, living or working in the USA, Belgium, Israel, Italy, Switzerland, Greece, the UK, India, Pakistan, Sri Lanka, Singapore, Thailand, Hong Kong, Tokyo, Panama and the Caribbean. He attended Hampshire College, Amherst Massachusetts, the University of Miami School of Medicine and Keble College at Oxford University. He is the author of four published books, including A Caravan from Hindustan and The Mystery of Herbs and Spices.

Robert J. (Bob) Walsh has 35 years experience in international transportation, first as the founder and owner of BF Worldwide and then as President of Samson Transport USA and now as International Transportation Manager for Baker & Taylor the Largest distributor of Books, DVD, music and videogame products to libraries, retailers and other resellers. His experience as owner, freight forwarder and supplier gives him a unique perspective on international shipping.

M502 - SURROUNDING YOURSELF WITH THE BEST
Presenter: Seamus Burke, Partner, Campbell Burke Group

Hiring and retaining high impact employees isn’t easy; yet, it directly affects your level of success as a manager. Seamus Burke is taking a multifaceted look on how to hire and retain terrific employees. He’s also profiling the cost of turnover and how open positions impact revenue, customer service, moral and the bottom line. Also learn about hiring metrics, building the "bench" and time to contribution.
Content Level: BASIC/MODERATE

About the presenter:

Seamus Burke brings a well-rounded, strategic perspective and a keen understanding of the relationship between the human element and overall business growth. With over 17 years sales, marketing and organizational leadership, which have been refined in large corporate environments, entrepreneurial start ups and investment driven roll ups, Seamus has held positions with Ancora Capital Management, prior to the acquisition by PSI Group Inc., a wholly-owned subsidiary of Pitney Bowes and at Neopost Inc.

T103 - EXCLUSIVE REGIONAL CARRIER ROUNDTABLE
Moderated by: Rob Shirley, President & CEO, ExpresShip
Panelists: Craig Heurung, Sales Manager, Spee-Dee Delivery, Brian Hogue, Director of Sales, Golden State Overnight, Jack Mitchell, EVP Sales and Marketing, Eastern Connection, Mikel Mobley, Regional Sales Manager, California Overnight, Phil Nabal, General Manager, Overnite Express

Regional carriers are increasingly playing a more fundamental role in your transportation mix. Now, you get a chance to go one-on-one with executives of the most progressive regional carriers. It’s a simple question and answer discussion where YOU submit your questions and get to query the panel members. Attend this session and get a handy takeaway—a map of various regionals and how they can fit into a transportation plan of multiple carrier channels.
Content Level: ALL

About the presenters:

Rob Shirley founded ExpresShip, Inc., as a consulting firm for package transportation, technology and sales/marketing management. For 20 years, he has worked in sales management at FedEx, including Vice President of Global, Catalog and Electronic Commerce Sales. He was responsible for over $3 billion in annual revenue. Rob was also a Vice President of Sales and Marketing at Lone Star Overnight, a regional overnight delivery firm.

In 1994, Phil began working at Overnite as the Operations Manager.  Under his direct supervision, Overnite Express has grown to the 20 million dollar company that it is today.  Phil currently is the General Manager, overseeing 200 associates, who rely heavily on his advisory and leadership skills.  One of Phil's main goals for Overnite Express is to become the recognized leader in value and service for the transportation industry.  The primary way he sees this happening is through the cultivation and development of the leadership at Overnite Express, which in turn will benefit the relationships with clients, while instilling Rob Ukropina's "client for life" mission.

O203 - CASE STUDY: ACCOUNTABILITY THROUGH TECHNOLOGY INTEGRATION
Presenters: Marcio DaCosta, Manager Strategic Sourcing, FMC
Brian Abott, Vice President, Neopost Loop One
Brad Harrison, Director of Sales, Green Mountain Consulting

FMC Corporation is one of the world’s foremost, diversified chemical companies with leading positions in agricultural, industrial and consumer markets. As a leading provider of technology solutions, FMC believes in staying on the cutting edge of technology for its internal operations. To improve small parcel costs and gain greater visibility of its shipments, FMC merged an internet-based shipping system with invoice consolidation and auditing tools to ensure effective allocation of parcel costs to the appropriate departments and the ability to audit invoices for compliance with contract and carrier service guarantees. Learn from Marcio DaCosta just how they did it.
Content Level: BASIC/MODERATE

About the presenters:

Marcio DaCosta, PE, MBA, has spent 10 years with Rohm and Haas Corporation as a Project and Environmental Manager. He then joined Cooper Industries in Houston, Texas as Senior Environmental Manager where he worked for four 4 years. The last 13 years, Marcio has been working for FMC Corporation as Manager, Strategic Sourcing. Marcio has led sourcing efforts in Truckload and LTL Freight, Global Containerized Ocean Freight and Global Small Parcel Freight. He currently manages FMC's Small Parcel Freight, along with additional responsibilities for sourcing FMC's Packaging, MRO and Plant Services.

Brian Abbott's promotion to Vice President of Sales and Marketing at Neopost Loop One in July 2006 was the natural progression in a life-long career devoted to the logistics industry. In his first job as a teenager, Brian worked in his father's transportation business, both on the warehouse floor and driving delivery trucks. It was there that he first learned the critical impact of shipping on companies' supply chain operations. This experience inspired him to study logistics at Ohio State University. After graduating, Brian pursued his passion in several companies, including i2 Technologies, where he worked as a Solutions Manager helping corporate clients deploy new technologies and processes to optimize their supply chains. As Brian looks toward the future, he is helping to plan and execute the Neopost Loop One's development of powerful new features for existing products and innovative new products and services. In addition to a BSBA in Marketing and Transportation & Logistics from Ohio State, Brian also has an MBA from Tiffin University in Ohio.

Brad Harrison has sales responsibility for the East Coast for Green Mountain Consulting, a technology firm focused on processing small package invoicing for large companies, and helped FMC in developing the solution. He has partnered with companies like AT&T, Johnson & Johnson, Pfizer, Sanofi-Aventis and Barnes & Noble just to name a few. Prior to joining Green Mountain Consulting, Brad was in National Accounts Sales for Flint Ink Corporation.

A203 - BE PREPARED: RFID IS TURNING THE CURVE
Presenters: John Beans, VP Marketing , Blue Vector Systems
Bill Hood, COO, Stratum Global

Beneath the hype surrounding RFID over the last several years, a new, more mature generation of products that is eliminating many of the problems that plagued early deployments has emerged. These products are finally delivering the promised potential of RFID and powering larger deployments and ROIs. Understanding the elements required to effectively evaluate and prepare for an RFID implementation will include closed-loop, asset tracking and management, object visibility and expanding your compliance investment throughout the enterprise. RFID is coming of age; make sure you have the tools to understand your role in warehouse and shipping deployment.
Content Level: MODERATE/ADVANCED

About the presenters:

John Beans has over 20 years of experience in high-tech marketing and is responsible for the development of Blue Vector's product strategy and programs. Most recently, John was vice president of marketing for both Datasweep and Camstar Systems, two leaders in the field of enterprise manufacturing execution systems. His previous experience includes positions at SBC Communications (now AT&T) and Bain & Company, a leading strategy consulting firm. John has an Engineering Degree from Clemson and Master's Degree from Berkeley.

Bill Hood has responsibility for sales, marketing and administrative operations at Stratum Global. Prior to joining Stratum Global, he was the VP of Marketing for LANSA where he dealt directly with vertical solutions marketing and LANSA’s partner distribution channel. Prior to LANSA, Hood was a partner at Friedman Corporation which delivers ERP solutions for make-to-order manufacturing, Michaels, Ross and Cole (mrc) managing International distribution channels in EMEA, Asia-Pacific and the Americas; and numerous roles at Pansophic Systems. Hood brings 20+ years of software sales, marketing and management expertise to Stratum Global.

I403 – TAP YOUR CARRIERS RESOURCES TO GO INTERNATIONAL
Presenter: Joseph Tassone, Director of DHL’s Partnership CARE Team, DHL

In today’s highly competitive global marketplace, customers’ are expecting more from their carriers than just moving their packages around the world.  Customers are expecting their carriers to fully participate in their Global Business Strategies by making international transportation a competitive advantage.

Making international shipping a competitive advantage involves leveraging the relationship with your carrier to fully utilize their resources and global network to either establish or refine your Global Business Strategy.

In this session you will learn how to tap into your carriers resources to help you navigate through the complex world of international shipping by addressing the following topics.

• Setting an International Transportation Strategy
• Developing a Knowledge Base of Destination Countries Import Laws, Customs and Procedures to Reduce Costs
• Managing an International Supply Chain to Reduce Import and Inventory Costs
• Analysis of International Shipping Patterns & Modalities
• The Use of “International Break Bulk” to Reduce Cost and Improve Service to Your Customers
• Working with Your International Suppliers to Improve Your Discount Structure

With this information, you will be able to immediately lead your organization in establishing a stronger global presence and driving costs from your transportation budget.
Content Level:  ALL

About the presenter:

Joe Tassone is the Director of DHL’s Partnership CARE Team which is responsible for implementing DHL’s largest and most sophisticated customers, as well as partnering with these customers to provide continuous process improvements using Six Sigma methodologies and practices. Joe has a background in consulting prior to joining DHL in 1997.  He has held positions in sales, operations and procurement management in a professional career that spans over 30 years.

M503 - CASE STUDY: MANAGING A RADICAL SHIFT IN THE SUPPLY CHAIN
Presenter: Lisa Tegtmeyer, Senior Director of Operations, CDW

Back from last year’s PARCEL Forum, Lisa Tegtmeyer, who participated in the Shipper’s Roundtable, will take us through a major logistics transition at her company, CDW. Moving from one distribution center to two distribution centers, Lisa will profile the company’s new supply change strategy and the steps taken to make the new system work, the challenges brought forth by the change, successes to date and the affects on transportation management.
Content Level: MODERATE/ADVANCED

About the presenter:

Lisa Tegtmeyer is responsible for overseeing the distribution operations including receiving, stocking, shipping, returns, billing and facilities and maintenance for CDW’s 450,000 square-foot Vernon Hills, Illinois distribution center. In addition, Lisa manages the company’s TSM group, which manages the relationships and contracts with CDW’s carriers. Lisa initially joined the company in 1990 as a switchboard operator and has since that time risen through the ranks to her current role. Prior to being named senior director, distribution operations in 2005, Lisa served as a billing associate (1990-1991), returns office coworker (1991-1992), returns warehouse coworker (1993-1993), receiving supervisor (1993-1994), receiving manager (1994-1995), warehouse manager (1996-1997), operations manager (1997-1999) and operations director (1999-2005). She is a 1993 graduate of Columbia College, where she earned a Bachelor of Science degree in Business Administration and graduated on the Dean’s list. CDW is a FORTUNE 500 company and a leading provider of technology products and services for business, government and education.

T104 - THE FINE ART OF NEGOTIATING CARRIER RATES
Presenter: Mike Erickson, President, AFMS Logistics Management Group

Back by popular demand: There are two parts equally important when you negotiate carrier contracts—rates and terms. In this session, we tackle negotiating rates. And when you leave this session, you will take with you the strategies to negotiate best-in-class carrier pricing. You will learn “insider” information from a former carrier executive on how to conduct historical distribution analyses to identify key areas for negotiation; negotiate base, matrix and portfolio discounts; identify and reduce the impact of accessorial charges; and utilize leverage, benchmarks and other negotiation strategies.
Content Level: BASIC/MODERATE

About the presenter:

Mike Erickson is a graduate of the Portland State University School of Business. After graduating, he started his transportation career at Airborne Express, where he was one of the top district sales managers. In 1992, Mike founded AFMS with the idea that “Knowledge is Power.” Since then, AFMS has become one of the fastest growing private companies in America as listed by Inc. Magazine in 2004 and 2005. AFMS has also become one of the most admired and well respected contract negotiation firms in the transportation industry. Mike and his colleagues are often quoted and interviewed in publications and in the media such as NBC News with Tom Brokaw, USA Today, Wall Street Journal, Fortune Magazine, Inc. Magazine, Journal of Commerce and many others. On a daily basis, Mike oversees the contract negotiation process for many of his firm’s larger clients, saving them millions in transportation costs. Many of AFMS’ clients are Fortune 1000 companies.

O204 - CASE STUDY: MANAGING THE MULTI-CHANNEL DISTRIBUTION CENTER
Presenter: Robert Pollock, VP Operations, Arrow Distributing
Even though small companies sell many different products to many different market channels, the challenge is to meet the widely different requirements for speed, packaging, transportation, etc. Find out how Arrow Distributing, after a recent acquisition, combined new operations with existing operations and systems. Walk through the new operation and discover the techniques that Arrow uses for accuracy and efficiency. Bring your war stories to share and learn together. Content Level: BASIC/MODERATE

About the presenter:

Robert Pollock has been involved with supply chain and logistics, specializing in the area of system design and implementation. He works with vendor-supplied and proprietary systems to solve complex distribution problems for Arrow Distributing, a national distributor of entertainment products to college bookstores and independent music retailers. Robert has also worked for United Technologies and Firestone Tire.

A304 - 5 MUST-KNOW GUIDELINES IN OPTIMIZING SHIPPING SYSTEMS
Presenter: Oscar Murray, IT Manager, Ditan

In today’s business environment, competitive pricing and customer service are the defining points between successful and not-quite-so successful companies. Shipping systems play a vital role in the win-lose game. PARCEL Forum Advisory Board member and fellow logistics professional, Oscar Murray, discusses what can give your company the competitive advantage. From a technology viewpoint, understand 1). Hardware v. Software Nuances, 2). How to identify the system that is right for your company and how to avoid future problems, 3). Why there is a move from standalone systems to global enterprise systems, 4)how virtual machines are a great asset in backup and recovery and 5)how long a new shipping system should take to implement.
Content Level: MODERATE/ADVANCED

About the presenter:

Oscar Murray joined Ditan in May 2004 and was appointed Information Technology Manager, Shipping Applications in September 2004. He has broad experience in software engineering and technology gained over the last 10 years. Prior to Oscar’s current tenure, he worked for Kewill Solutions doing development and support of the Kewill enterprise shipping solutions. While at Kewill he was instrumental in deploying multi-million dollar solutions. He also developed and conducted the trainer classes for enterprise systems. Currently Oscar works for Ditan Corporation which is today’s most agile and responsive logistics management solutions provider specializing in Retail Product Lifecycle Management. Ditan provides suppliers and retailers of innovative products with the fastest times to market and the highest levels of service at an affordable cost. At Ditan, Oscar is responsible for the enterprise shipping application that performs over half a million transactions a day and over 45 million transactions a year. Oscar did his undergraduate work at Worcester State and his graduate work at Northeastern. 

I404 - CASE STUDY: LABELING INBOUND SHIPMENTS SAVES TIME & MONEY
Presenter: Charles Kantz, VP Logistics/Warehousing, Bakers Footwear Group

Bakers Footwear Group (BFG) found a 40 percent faster and 25 percent cheaper way to bring its merchandise into the country via vessel. And airfreight arrives (direct to store) three to five days quicker with up to a 50% cash reduction. BFG’s Charles Kantz will profile how his company created a system that allows vendors to label merchandise, allowing products to fly direct from China to the stores or be put in a vessel bound for the West Coast. He will show how working with a freight forwarder and computer programming company led to the innovative solution. Content Level: MODERATE/ADVANCED

About the presenter:

Charles Kantz has been with Bakers Footwear Group in his current position for 4 years and with the company for 7 1/2 years. He is responsible for the flow of First Cost and Landed merchandise through their 2 coastal DCs into 260 stores across the country. Charles is also responsible for the replenishment of the stores inventory from their warehousing operation in St. Louis. Charles holds a MBA in Business and is an active member of FDRA and CSCMP.

M504 - HOW TO BE A BETTER BOSS
Presenter: Mark Taylor, President, Taylor Systems Engineering

Reenergize your day at this interactive session: The need for great bosses—people, who can manage others in high-stress environments—is increasing. This dynamic session, gives you the opportunity to experience and learn new skills needed to create a safe work environment in which trust and improved relationships are enhanced. 1). Gain new skills that will enable you to shift feelings of frustration to those of enthusiasm; skills that are not taught in traditional educational institutions; 2). Link ideas to real situations in your workplace, and find out that impeccable commitments are essential for being a great manager; 3). Discover how great bosses create integrity, trust and effectiveness, and what they do to make their people feel secure, more productive and to feel that their workplaces are pleasant. You will come away with a new perspective in terms of being a boss and on how you can impact organizational effectiveness and morale to directly affect bottom-line performance.
Content Level: ALL

About the presenter

Professor Mark A. Taylor, MBA, DLP, with three decades of experience consulting thousands of organizations, including Unisys, Ford, General Electric, the United States Postal Service, DHL and Standard Register Corporation, is considered to be the nation’s authority on increasing profit and productivity in shipping operations. He has been featured as an industry expert on ABC News and in the New York Times, and is the author of Computerized Shipping Systems: Increasing Profit & Productivity Through Technology. Taylor has been named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 year, career-long contributions to the field of logistics. He is a professor at Rushmore University.

T105 – THE NEW LAW AND HOW IT WILL AFFECT THE PACKAGE MARKET
Presenter: James Cochrane, Manager, Packages Services USPS

The New Law passed in FY07 is affecting the shipping industry. Use this law to your advantage. Find out the intricacies of the law. And then learn the answers to: what are the best opportunities for growth; and where will be the best opportunities for shippers to get the most value for their shipping dollars.
Content Level: ALL

About the presenter:

James "Jim" Cochrane assumed his present position in 2002. He directs the product development and strategy for the U.S. Postal Service's $10 billion portfolio of domestic packages and all international products. Under Jim's direction, the USPS is developing new product initiatives, as well as enhancing and repositioning existing products to improve their value propositions for the customers in the segments where they compete. Jim started his USPS career as a postal clerk and has held several positions with ever-increasing responsibilities. He is a graduate of American University with a Masters Degree in Public Administration.

O205 - HOW DOES YOUR OPERATION MEASURE UP TO BEST PRACTICES?
Presenter: Chris Werling, President, Cornerstone Solutions, Inc.

All businesses, from manufacturers and distributors to service-oriented firms, strive to be the best at what they do. Each one of us wants to know how to do the best in our marketplace. But how do we measure success? What does it look like? That’s where “Best Practices” comes into play. Best Practices are reliable means that result in excellence and success, through proven methodology. Learn what others in the supply chain industry have done to become top performers. Armed with this knowledge, you can then adopt Supply Chain Best Practices and save time, improve quality, lower costs and increase revenue.
Content Level: ALL

About the presenter:

As a founding partner of Cornerstone Solutions, a supply chain execution consulting firm, Chris Werling brings over 13 years of experience in the distribution field and is a published author and frequent speaker on supply chain topics.

A305 - YOU CAN HAVE IT TOO: TECHNOLOGY FOR SMALL- TO MID-SIZED OPERATIONS
Moderator: Wayne Teres, Teres Consulting
Presenters: Andrew Berry, CIO, Scout INC
David Vannoy, President, Nexxio
Rafael Zimberoff, ShipRush Product Manager, Z-firm

Many small- to mid-sized companies are still conducting material and information handling by hand. WMS systems, pick and pack systems and sophisticated shipping systems seem out of the realm of possibilities. However, new technology advancements are giving even the smallest of operations the chance to drive down costs, allowing their companies to become more price competitive. Implementing warehouse management systems in these smaller businesses is now easier with web-based subscription software solutions that encompass WMS strategies, barcode scanning and RFID. Also, learn about pick and pack systems for sites shipping under 1000 parcels. And on the transportation side, find how to utilize free carrier-provided shipping systems that can be integrated to easily collect data from multiple sources, aggregate it into a central repository, integrate it into enterprise applications and re-purpose it across multiple departments.
Content Level: MODERATE/ADVANCED

About the presenters:

With logistics, implementation and software development experience, Andrew Berry has a unique viewpoint on the ASP model for warehouse management and automatic data collection.

David Vannoy co-founded Nexxio Group and has more than 20 years of experience working with both small- to medium-sized and Fortune 500 companies. He helps them automate logistics processes and maximize the value of logistics information by ensuring its quality and its ability to be re-purposed.

Active in the industry since 1998, Rafael Zimberoff is known for bringing big business automation to small business.

Wayne Teres founded Teres Consulting Inc. in 1983 where he now directs a group of seasoned professional fulfillment consultants dedicated to helping retail, catalog, fulfillment and e-commerce companies reduce costs and increase sales, customer retention and profits by upgrading their fulfillment operations. He has assisted companies including Cabela’s, The Sharper Image, New Pig Corp, Lego, The Sundance Catalog, Fala Direct Marketing, AB&C Fulfillment, Ship-Right Solutions and Overstock.com. In 1999, he designed, implemented and managed the fulfillment operation for toysmart.com, voted the #4 e-commerce company by Patricia Seybold.

I405 - GATHERING TRANSPORTATION DATA WORLDWIDE: IT’S CHANGING
Presenter: Thomas Otte, Executive Director, Data2Logistics

Thomas Otte resides in The Netherlands and has traveled all the way to Chicago to provide you with key information on solutions to gathering transportation data globally. With extensive use of actual case study experiences, he compares practices that have been in place forever and many CHANGES that are underway today. Learn the 15 major differences between US and European operations; what to expect if you plan to use EDI outside the US; how VAT impacts ability to audit freight bills; how to deal with local customs and language and information formats; what best-in-class companies are doing to develop solutions to information challenges and what to expect from both large and small carriers when you ask them for shipment detail.
Content Level: MODERATE/ADVANCED

About the presenter:

Thomas Otte is responsible for starting up and managing European Operations for Data2Logistics. He is the former founding partner of GLM consulting. Thomas has 13 years experience in logistics in various positions in Europe and Asia for companies like Ryder Integrated Logistics, Exel and Reebok.

M205 - THE CHANGING FACE OF THE LOGISTICS MANAGER
Presenter: David Jacoby, President, Boston Logistics Group

Managing the supply chain is more than getting Product A delivered to Location B. Today’s logistics professionals have growing responsibilities in areas that regularly appear in news headlines. Learn the latest developments in the supply chain and global logistics industry so that you can elevate your position through demonstrating an understanding on the “bigger picture.” Delve into today’s hot logistics management topics: 1)energy and the supply chain, 2)supply risk management, 3)business volatility assessment and 4)long-range budgeting.
Content Level: MODERATE/ADVANCED

About the presenter:

David Jacoby directs Boston Logistics Group consulting practice. Before founding Boston Logistics Group in 1998, David consulted to manufacturers, carriers and supply chain service providers for over a decade. He was based in Brazil, Hong Kong and France with A.T. Kearney, where he led a benchmarking center of excellence and conducted viability studies. Before joining A.T. Kearney, David constructed forecasting information systems for shipping companies in the Maritime and International Trade Group at Mercer Management Consulting and served as an economist for the World Bank. He holds an MBA from The Wharton School, a Masters in International Business from the Lauder Institute and a Bachelor of Science in Economics from the University of Pennsylvania. He is a Certified Fellow in Production and Inventory Management (CFPIM), Certified in Integrated Resource Management (CIRM), Certified in Purchasing Management (Lifetime C.P.M.) and Certified in Transportation and Logistics (CTL). He is served several associations at executive levels and holds memberships to many logistics related associations.

T106 - NEGOTIATING SUCCESS STORIES: STEP INSIDE REAL NEGOTIATIONS
Moderator: Mark Taylor, President, Taylor Systems Engineering
Panelists: Mike Erickson, President, AFMS
Don LaFrance, Director Transportation Services, enVista
Tim Sailor, Principal, Navigo
Mike Williams, Vice President, Green Mountain

We have gathered negotiating experts to share the secrets of how they have saved companies millions of dollars off carrier rates. Each consultant will reveal different methods used at each company to get deeper discounts. This takes negotiating out of the classroom and into real shippers’ operations. This session is sure to leave you with a multitude of ideas to take back for your next negotiations; or if you already use a consultant, make sure they are considering every aspect when negotiating on your behalf.
Content Level: ALL

About the presenters:

Professor Mark A. Taylor, MBA, DLP, with three decades of experience consulting thousands of organizations, including Unisys, Ford, General Electric, the United States Postal Service, DHL and Standard Register Corporation, is considered to be the nation’s authority on increasing profit and productivity in shipping operations. He has been featured as an industry expert on ABC News and in the New York Times, and is the author of Computerized Shipping Systems: Increasing Profit & Productivity Through Technology. Taylor has been named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 year, career-long contributions to the field of logistics. He is a professor at Rushmore University.

Mike Erickson is a graduate of the Portland State University School of Business. After graduating, he started his transportation career at Airborne Express, where he was one of the top district sales managers. In 1992, Mike founded AFMS with the idea that “Knowledge is Power.” Since then, AFMS has become one of the fastest growing private companies in America as listed by Inc. Magazine in 2004 and 2005. AFMS has also become one of the most admired and well respected contract negotiation firms in the transportation industry. Mike and his colleagues are often quoted and interviewed in publications and in the media such as NBC News with Tom Brokaw, USA Today, Wall Street Journal, Fortune Magazine, Inc. Magazine, Journal of Commerce and many others. On a daily basis, Mike oversees the contract negotiation process for many of his firm’s larger clients, saving them millions in transportation costs. Many of AFMS’ clients are Fortune 1000 companies.

Prior to joining enVista, Don LaFrance had over 22 years logistics, transportation, warehousing, purchasing and operations management experience and held senior logistics positions in a number of leading corporations. Now with enVista, a leader in providing logistics and transportation cost management services, he enables mid-market to Fortune 5000 companies to reduce operating costs, improve customer service and enhance profitability.

Tim Sailor is the founder of Navigo Consulting Group which specializes in contract benchmarking, distribution analysis and carrier negotiations. Since 1995, Navigo has reduced its clients shipping costs by more than 30%. Tim was recently recognized as a Distinguished Logistics Professional by the American Society of Transportation and Logistics, Inc. and has been in the transportation industry for over 20 years.

Mike Williams specializes in reducing cost and improving service for customers by creating and implementing network optimization strategies. Prior to joining Green Mountain Consulting, a technology firm focused on providing cost-reduction and visibility services to help customers manage their freight spend, Mike had over 12 years of logistics and transportation experience and has held senior logistics positions in several Fortune 500 companies.

O206 - GET COST REDUCTIONS WITHOUT TECHNOLOGY INVESTMENTS
Presenter: Richard Kay, President, RGK Lean Consulting

Sometimes the simplest changes can have the biggest impact. Lean Warehousing is a proven strategy that implements non-automation changes and saves money. A quick overview of the 5S+1 techniques used in Lean will lead into a case study of how one company saved hundreds of thousands of dollars with minimal investment. Go through the company’s various levels within these techniques to get your warehouse to a clean, organized, efficient and safe level.
Content Level: MODERATE/ADVANCED

About the presenter:

Richard Kay founded RGK Lean Consulting to provide Lean training, implementation and sustaining. He has over 18 years experience in manufacturing, distribution and lean management. Previously, Richard was the Lean & Continuous Improvement Manager for a leading metal working company. Richard achieved Lean cost saving reductions that totaled over $597 thousand. He graduated Magna Cum Laude from Western Illinois University.

A306 - CASE STUDY: TMS SYSTEMS OPTIMIZE TRANSPORTATION PLANNING
Presenters: Bruce McMahon, VP Logistics, Regis Corp.
Brian Murphy, Director of Transportation, Regis Corp.

Traditional parcel zone-skipping involves static assignment of zone-skipping lanes to move packages to specific parcel carrier hubs. Discover how Regis, a major manufacturer of hair care products, developed dynamic parcel assignments from multiple carrier hubs across overlapping carrier service areas through custom TMS modifications. Line haul loads to regional delivery are assembled and delivered to different carriers (parcel and LTL) based on optimum rate assignments using order destination and size. Line hauls can accommodate multiple stops to minimize transportation expense.
Content Level: MODERATE/ADVANCED

About the presenters:

With a degree in Engineering and an MBA form the Carlson School at the University of Minnesota, Bruce McMahon has over 25 years experience in Supply Chain operations and design in industries spanning manufacturing, big box and specialty retailing and business to business and consumer direct marketing. He is presently VP of Logistics for Regis Corp, the world's largest owner and operator of hair salons with over 10,000 locations in North America and Europe.

Brian Murphy has been with Regis Corporation for 5 years in his present position. He has been involved with retail transportation for the past 17 years including Musicland Stores for 12 years prior to joining Regis Corporation. Brian has also been involved on the carrier side of the transportation industry.

I406 – SPECIAL International Growth Round Table
Moderator: Dan O’Rourke, Editor, PARCEL magazine

The special session is designed to allow anyone who has attended any of the International Growth track sessions an opportunity to dig deeper into the content they learned over the past two days with fellow colleagues.
Content Level: ALL

M506 - UNDER PRESSURE: GREAT MANAGERS CUT COSTS
Presenter: John Blanchard, Director of Transportation Services, ESYNC

With rising fuel costs and hours of service regulation, transportation costs are skyrocketing and the ever-present pressure to cut costs is increasing. What are other logistics professionals doing to combat these issues? Several approaches to managing transportation costs through effective planning and execution will be discussed. You will learn five different ways logistics organizations are reducing transportation costs and how these may apply to your operation. Content Level: MODERATE/ADVANCED

About the presenter:

John Blanchard has over 15 years of experience in Supply Chain Management & Execution Systems, and he currently oversees all transportation-related projects for ESYNC. His background as a Project/Program Manager and application expert includes extensive work for Menlo Logistics and i2 Technologies where he was responsible for development and deployment of transportation and supply chain modeling systems for a start-up 3PL. John has worked with multiple modeling tools including Insight’s SAILS and ShipCons products as well as i2s Supply Chain Strategist and Transportation Modeler. His combination of real-world operations experience and ability to apply sophisticated software tools to complex problem solving has resulted in positive results for ESYNC clients’ time and again.