Conference Program
Monday, October 6th
*Exclusive Pre-Conference Workshops & Tours
9:00am - 4:00pm
PC100- GREENing the Logistics Process featuring a Special Tour of JohnsonDiversey Distribution Center, a LEED-certified Gold Building
JohnsonDiversey Distribution Center
This unique program will include a tour of the JohnsonDiversey distribution center (part of the SCJohnson family), a 550,000 square foot DC in Wisconsin, which is the largest LEED-certified distribution center in the United States. This DC has earned LEED Gold, one of the highest ratings for environmental leadership. LEED, or Leadership in Energy and Environmental Design, is the nationally accepted standard for high performance green buildings that balance environmental responsibility, resource efficiency and the comfort and well-being of the workforce.
Vera Angelico
Vera Angelico, AIA, NCARB, LEED AP is an architect that has been certified by The Leadership in Energy and Environmental Design (LEED) Green Building Rating SystemT. This is the nationally accepted benchmark for the design, construction, and operation of high performance green buildings. She has been a speaker at MAILCOM, National Conference on Operations & Fulfillment, MSMA and has written numerous articles in Mailing Systems & Technology & PARCEL on the actions we can take to achieve the triple bottom line of saving the planet, saving the world and saving money.
Mark Taylor
Mark Taylor, MBA, DLP, with three decades of experience consulting thousands of organizations, including Unisys, Ford, General Electric, the United States Postal Service, DHL, and Standard Register Corporation, is considered to be the nation's authority on increasing profit and productivity in shipping operations. He is the Chief Logistics Officer of RedRoller and the President of TAYLOR Systems Engineering Corporation. He has been featured as an industry expert on ABC News and in the New York Times, and is the author of Computerized Shipping Systems: Increasing Profit & Productivity Through Technology. Taylor has been named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 year, career-long contributions to the field of logistics.
| PC200- Going Global: Navigating the International Landscape featuring a Special Tour of United Air Cargo Distribution Center Presenter: J. Michael Zachary, Tompkins Associates, Inc. |
It’s a big world out there, and shippers are either just beginning to dip their toes into international waters or have been doing business internationally for years. This workshop is designed to: a) provide shipping and logistics professionals with an updated perspective on issues affecting global trade; and b) share insight into critical issues on the horizon that will enable shippers to establish a stronger global presence now and in the future.
We will discuss the international supply chain from the shipper’s perspective, starting with the definition of the supply chain, the players and the key issues of today. These issues include sourcing, market and growth challenges, as well as, a topic of great interest to everyone – the impact of fuel increases and surcharges on the world markets. We will look at these topics from the European, Asian and North American perspectives.
The remainder of the workshop will focus on trade and security initiatives that have emerged within the last year and continue to confront shippers today. This will include: a) various challenges with ensuring a secure supply chain while facilitating the movement of cargo all over the world; b) an overview of U.S. and foreign governmental policies and regulations; and c) overview of new technologies currently being tested and implemented to secure cargo and the impact of the pending air cargo screening requirements.
We will close this session with a tour of the United Air Cargo facility at O’Hare airport, where we will see how one of the world’s largest air carriers is addressing the challenges of moving air cargo in this ever changing global trade environment.
J. Michael
Zachary
J. Michael Zachary, currently serves as Tompkins Associates Senior Vice President of the Global Supply Chain Services Practice. In this position, he supports the supply chain consulting practice of Tompkins and the infrastructure engineering and planning of related Global Integrated Business Solutions (GIBS) family of companies (of which Tompkins is the consulting arm of GIBS). Mike is responsible for integrating the consulting of supply chain sourcing and movement from point of origin to any destination throughout the world. This includes the planning and design consultation for all road, rail and waterside infrastructure required to efficiently move freight and everyday traffic through both a national and regional infrastructure.
| PC300 - Best Practices for World Class Parcel Shipping Operations Presenters: John Blanchard & John Hill (ESYNC), Geoff Sisko (Gross & Associates), TranSystems Corporation |
Best practices in facility layout, processes and the use of technology separate the leaders from the wannabes in the highly competitive parcel shipping arena. How do you contain costs without sacrificing the efficiency, productivity and quality needed to differentiate your company from the competition? This session will examine parcel handling operations from order receipt to shipment, focusing on the key opportunities for performance improvement available with better layout, process fine-tuning, data capture technology, and warehouse, labor and transportation management system deployment.
Attendees will receive a course workbook including guidelines and a step-by-step approach for analysis of current metrics such as order cycle times, inventory accuracy, workforce performance and costs per order shipped in order to:
• Provide a basis for setting performance improvement targets;
• Identify the technology and systems that will facilitate improvement;
• Establish criteria for equipment and system investment justification; and,
• Build a framework for regular fine-tuning of operations.
Special Bonus! Each registered attendee will receive a copy of the just-released 10th edition of TranSystems | Gross & Associates’ RULES OF THUMB for Warehousing & Distribution Equipment Costs. This pocket guide has become the industry standard for estimating the capital costs of material handling and storage equipment.
 John M. Hill |
 Geoff Sisko |
 John Blanchard |
| PC400 – William J. Augello's Parcel Transportation, Logistics and the Law (A Special Presentation for the Parcel Industry) Presenter: Brent Wm. Primus, Primus Law Office |
This one day course is designed to provide a basic working knowledge of the laws and regulations affecting the supply chain with a special emphasis on parcel shipping. This is the vital information you need for minimizing risks and protecting revenues for your organization and for your own individual professional growth. The course will be presented by Parcel magazine columnist Brent Wm. Primus, J.D. For more information about workshop and text, you can visit www.transportlawtexts.com.
The course will include:
- How to tell the difference between types of carriers and the various types of intermediaries
- The laws and regulations relating to different types of carriers and intermediaries
- What to look for in tariffs and rate proposals
- Bills of Lading and individually negotiated contracts
- How to deal with carriers in the deregulated environment
- How to check on carriers’ and intermediaries’ compliance with government laws and regulations
- Understanding and using Terms of Sale
- International cargo liability laws and treaties affecting parcel shipping
- Carriers’ liability for cargo loss and damage and limitations of liability
- The critical distinction between shippers’ interest cargo policies and carrier cargo liability insurance policies
Special Bonus! Each registered attendee will receive a copy of William J. Augello’s landmark text “Transportation, Logistics and the Law” included in their registration.
Brent Wm.
Primus
Brent Wm. Primus has worked primarily in the areas of corporate and business planning, with an emphasis on transportation issues. He has received the Transportation Lawyer of the Year award presented by the Transportation Consumer Protection Council and currently serves as the General Counsel for the Freight Transportation Consultants Association. Brent has authored many articles and publications relating to transportation and litigation including Anatomy of a Lawsuit: How to Understand What Your Lawyer Is Talking About. He is the co-author of U.S. Domestic Terms of Sale and Incoterms 2000 and is the C.E.O. for TransportLawTexts.com.
Brent is an active member of the Transportation Lawyers Association and the Association of Transportation Law, Logistics and Policy. He has served as President of the Upper Midwest Chapter of the Association of Transportation Law, Logistics and Policy. He has also lectured and presented seminars to local and national organizations on litigation and transportation topics.
Tuesday, October 7th
8:00am - 8:45am
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G101 – Taking the Guesswork out of International Shipping Presenter: Tom Stanton, AFMS |
You face enough challenges each day. Add to your mix, the challenges of shipping across borders. But, Tom Stanton wants to help you! He's presenting ideas that are necessary for YOU to be successful shipping internationally. Bring your challenges and a notebook; and come find out how your company can be a better or more efficient international shipper. Tom will discuss Customs Value, what difference it makes; Classification, how the harmonized system works; Duties and Taxes, what's the difference; Customs Documentation; Small Package v. Forwarding v. Forward-based Warehousing; and Inbound/Outbound differences. Oh, and to you already "successful" international shippers; stop on by and see if you concur or can add to any of Tom's ideas. Content Level: BASIC - MODERATE
Tom Stanton, a consultant with AFMS, has been a licensed customs broker since 1980. He has also worked as a forwarder, international traffic manager, customs manager and more recently as a logistics consultant. His specialty is international supply chain analysis, customs laws and transportation savings.
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A201 – Bring It in on Time, on Budget: Making Smart Software Choices Presenter: Susan Rider, Rider & Associates |
The right software decision, you are a hero. The wrong decision, the weight of the company comes down on you. Let's face it; software virtually runs our operations today. While techies know capabilities of software, only you can determine what it should do to improve your operations. And you are the one who will have to implement the software, with your people, in your operation. But help is here. An expert in the field will guide you on implementation techniques and strategies to ensure on-time and on-budget go-live projects. Avoid the "gotcha" feeling in a software selection and hear the "secrets" that salespeople don't want you to know. TAKEAWAY: Use the template given out for your next selection to avoid selecting the wrong partner. Content Level: BASIC - MODERATE
Susan Rider comes from the real world of software, previously Vice President of Manhattan Associates, Executive Vice President at RedPrairie and Vice President at FKI. She helps clients and speaks frequently about what's behind the curtain, helping people select the right partners the first time. She is a former Board Member and Officer of WERC, sat on the board of CSCMP, was on the Editorial Advisory Board of MMH, Distribution Center Management and several Logistics Programs at Educational facilities.
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O301: CASE STUDY: “Heads above the Rest” in Damage Control Presenters: Bruce McMahon, Regis Corp., and Brian Murphy, Regis Corp. |
Back by popular demand from last year's PARCEL Forum, Regis Corp provides insight into how they conquered yet another logistics challenge-shipping parcels filled with shampoo and conditioner. Internal damage creates a gooey mess and external damage results in HazMat protocols and sudsy sortation systems. Regis Corp embarked on a journey to substantially improve the parcels damaged-per-thousand rate of their shipments to salons threefold. Changes encompassed vendor packaging, loose piece shipment packaging options, corrugated testing, warehouse processes, shipment routing and parcel carrier incentive agreements. Find out how the interplay of these various factors affected parcel damage improvement. No wonder the company slogan is "Heads above the Rest!" Content Level: MODERATE - ADVANCED
With a degree in Engineering and an MBA form the Carlson School at the University of Minnesota, Bruce McMahon has over 25 years experience in supply chain operations and design in industries spanning manufacturing, big box and specialty retailing and business-to-business and consumer-direct marketing. He is presently Vice President of Logistics for Regis Corp, the world's largest owner and operator of hair salons with over 10,000 locations in North America and Europe.
Brian Murphy has been with Regis Corporation for five years in his present position. He has been involved with retail transportation for the past 17 years, including Musicland Stores for 12 years prior to joining Regis Corporation. Brian has also been on the carrier side of the parcel industry.
We have gathered negotiating experts to share the secrets of how they have saved companies millions of dollars off carrier rates. Each consultant will reveal different methods used at each company to get deeper discounts. This takes negotiating out of the classroom and into real shippers' operations. This session is sure to leave you with a multitude of ideas to take back for your next negotiations; or if you already use a consultant, make sure they are considering every aspect when negotiating on your behalf. Content Level: BASIC - MODERATE
Jim Barnes is President and Co-founder of enVista. He is a leading expert in the SCE market and has spent the last several years focusing on selecting and implementing SCE solutions by synchronizing material flow and information flow for companies. His areas of expertise include: global supply chain network design, international and domestic transportation, supply chain execution (YMS, WMS, TMS and LMS), strategic facility design, labor management, and merchandising solutions. Specific industry experience includes: retail, apparel/footwear, specialty retailers, consumer packaged goods, automotive, healthcare and grocery. Jim has directed and managed SCE selections and implementations for Cutter & Buck, Converse, Vans, Genesco, Gulf States Toyota, Bio-Rad Laboratories, Sports Chalet and Thomas Nelson Publishing.
Rick Collins began his transportation background at United Parcel Service where he worked for nearly 22 years. The largest portion of Rick's senior management experience at UPS was in areas of sales, pricing and marketing. His transportation background has also exposed him to the LTL (less-than-truckload) industry. He was most recently a Regional Sales Director with a major LTL carrier and has a thorough knowledge of the inner workings of the LTL industry.
With extensive experience in management, operations and outside consulting, UCLA graduate Tim Sailor, DLP has been involved in the transportation industry for over 20 years. The American Society of Transportation and Logistics, Inc. recently recognized Tim as a Distinguished Logistics Professional. He founded Navigo Consulting Group in 1995 after having worked nine years with Airborne Express at which he managed one of the company's largest sales districts and played an essential role in helping Airborne Express gain market share with their large national accounts. Today, as an outside consultant, Tim specializes in contract benchmarking, distribution analysis and carrier negotiations. Navigo's clients include leading corporations in the banking, healthcare, entertainment, technology, automobile parts and other industry sectors.
Mike Williams is Vice President for Green Mountain Consulting and has global responsibility for contract negotiation and transportation optimization services. Green Mountain Consulting focuses on providing industry leading parcel solutions to high-volume shippers such as General Motors, ATT, Abercrombie & Fitch, Pfizer, Novartis and ToysRUs. Mike has over 14 years of logistics and transportation experience, holding senior logistics positions for several Fortune 500 companies. Prior to joining Green Mountain Consulting in 2005, Mike was Controller for AutoZone's supply chain division and spent four years with Williams-Sonoma as Director of Parcel transportation. Mike is a regular presenter at industry events and a frequent contributor to logistics publications. He completed his undergraduate degree from the University of Mississippi and holds an MBA from the University of Memphis.
As Chief Logistics Officer for RedRoller, Mark Taylor creates and maintains relationships with carriers, evaluates Web site functionality, aids the integration of logistics services into the RedRoller software and serves as a shipping consultant for members of the small business community. Mark is one of the nation's leading authorities on utilizing technology to increase productivity in shipping and mail center operations. He is also the author of the only two books on the subject of computerized shipping systems and is a frequent contributor to numerous industry publications including PARCEL. He was named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 years of contributions to the field of logistics. Prior to joining RedRoller in 2006, Mark spent decades consulting for hundreds of organizations including Deutsche Post AG, the parent company of DHL, and the United States Postal Service. In 1989, he founded Taylor Systems Engineering Corporation, a consulting and engineering company.
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M501 – Behind the Scenes: Find out How Carriers Set Rates Presenter: Daniel C. Sullivan, Sullivan Hincks & Conway |
In order to negotiate a fair and equitable contract, it's best to understand both players at the table. Because when the negotiation is over, both sides need to be profitable in their operations in order for both to carry on business as usual. You know well what goes into your side of the negotiation; you know what pricing structure will make you profitable. But do you know what goes into the carriers' rate setting? Come to this session and find out how carriers establish their rates. With that knowledge in hand, you can become an even better negotiator. Content Level: ADVANCED
Daniel C. Sullivan, Partner in the law firm of Sullivan Hincks & Conway, has extensive experience in transportation and logistics as well as administrative, appellate, civil litigation, commercial real estate, corporate, employment, equine, health care, intellectual property, regulatory compliance, tax and transaction. He is a member of the Transportation Lawyers Association and Association for Transportation Law, Logistics and Policy. Daniel has authored several publications, has given numerous presentations and instructed many classes in the area of transportation and logistics, including a course on Contracting and Managing Motor Carrier and Logistics Services in Supply Chain at the University of Wisconsin, Management Institute.
9:00am - 9:45am
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G102 – Green Packaging: It’s a Move You Have to Make Presenters: Eric Lindquist, Entropy Solutions Inc., and Philip White, Better Packages |
Green is more than a buzzword and as big users of packaging, we have an obligation, if not a directive, to rethink our packaging strategy. Does it support your organization's directive to shift to more earth-friendly packaging? Does it reinforce your image of social responsibility with your customers? We know that converting to "green" packaging is good for the environment, but will it cut into the bottom line? What about specialty packaging for thermal transport? How do carton-sealing methods impact the environment, recycling processes and profits? Learn how companies can go green without sacrificing profit, what the challenges are in customer adoption, how leading brands are going green and the consequences in not turning to sustainable materials and practices. Content Level: ALL
As President of Entropy Solutions Inc., Eric Lindquist oversees the company's overall strategic direction, leads the development of major business partnerships and manages the company's day-to-day business operations. Under Eric's leadership, Entropy Solutions launched GREENBOX, the company's patented thermal management packaging system in December 2007. Prior to being named President, Eric served as Vice President of Sales & Marketing for Entropy Solutions. Eric holds a Bachelor of Science from the Kelley School of Business at Indiana University and completed graduate work at the St. Gallen School of Business in Switzerland.
Phil White became President & CEO of Better Packages in 2003 after serving as general manager since 1998. Previously, he held various positions with Ascom Hasler Mailing Systems, Pirelli Armstrong Tire Corporation, Transpro and Unilever Corporation PLC. Phil holds an MBA in Management Organization, University of New Haven, and a dual Bachelor of Science degree in Economics and Education, Southern Connecticut State University.
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A202 – Got Your Tool Belt? We’ve Got the WMS Tools! Presenters: Chris Werling, Cornerstone, and Tom Singer, Tompkins Associates |
Attend this session and you will take away a blueprint for a successful implementation of your WMS (Warehouse Management System). Delve into all of the components involved in a WMS implementation including: software/configuration, operational effectiveness and facility and distribution team. Learn about solutions that focus on core and extended functionality, solution vendors, enabling technologies (RF, barcodes, voice, RFID), relationships to other systems (ERP, TMS, Warehouse Control Systems, Manifest Systems) and relationships to warehouse automation. Real case studies will demonstrate how proper testing, training and the evaluation and refinement of business processes can deliver to the bottom line when implementing a WMS. Learn common implementation pitfalls and how to avoid them, ROI calculation, successful project planning and methodology, typical implementation timetables, proper application utilization and successful integration strategies. Whew! That's comprehensive! Content Level: MODERATE - ADVANCED
Tom Singer is Principal at Tompkins Associates, a leading supplier of Total Supply Chain consulting and integration services. He has over 20 years of experience in the design, development and implementation of supply chain execution, asset management and warehouse management systems. Tom has served as project director and manager on numerous warehouse management system selection and implementation projects. His clients include Abbott Laboratories, Aramark, BJ's Wholesale, Warner/Elektra/Atlantic, MTD Products, Neiman Marcus, Chico's FAS, Hot Topic and William Sonoma.
Chris Werling is President and a founding partner of Cornerstone Solutions, Inc., a supply chain management firm. With 15 years in the supply chain industry, Chris offers expertise in warehouse management, transportation, order fulfillment and customer compliance. He has authored numerous articles and frequently speaks at industry tradeshows.
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O302 – Conquering the Big Supply Chain Picture Presenter: Jim Barnes, enVista |
It is a process, after all, from order entry through delivery. Any hiccup in one area sends ripples throughout the supply chain network. Understand the strategy behind designing and optimizing your supply chain with examples of what to avoid and tips on how to succeed. You will learn the important points behind assessing, designing and optimizing. Then explore the difference and importance of strategic vs. tactical synchronization in network design, impediments to success, how to improve profitability and competitiveness with logistics network analysis and the importance of inventory positioning. BONUS: A brief case study will be used to illustrate points, concluding with several quick supply chain design tips. Content Level: MODERATE - ADVANCED
Jim Barnes is President and co-founder of enVista. He is a leading expert in the SCE market and has spent the last several years focusing on selecting and implementing SCE solutions by synchronizing material flow and information flow for companies. His areas of expertise include: Global Supply Chain Network Design, International and Domestic Transportation, Supply Chain Execution (YMS, WMS, TMS and LMS), Strategic Facility Design, Labor Management, and Merchandising Solutions. Specific industry experience includes: Retail, Apparel/Footwear, Specialty Retailers, Consumer Packaged Goods, Automotive, Healthcare and Grocery. Jim he has directed and managed SCE selections and implementations for Cutter & Buck, Converse, Vans, Genesco, Gulf States Toyota, Bio-Rad Laboratories, Sports Chalet and Thomas Nelson Publishing.
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T402 – CASE STUDY: Using the Internet to Expand Your Shipping System Presenters: Michelle Boley, Layers Clothing LLC, and Amine Khechfe, Endicia |
As companies grow and package shipping becomes an increasing cost of total operations, becoming a multi-carrier shipper can generate amplified cost savings. Find out how Layers Clothing was able to experience cost savings through implementing new shipping technology. The new technology enabled Layers Clothing to implement a dual-carrier process without disruption to their existing integrated shipping environment, resulting in a competitive carrier environment which drove down costs. Content Level: BASIC - MODERATE
Michelle Boley is President of Layers Clothing LLC.
Amine Khechfe is the General Manager of Endicia, the leading Internet Postage service for desktop shipping with the U.S. Postal Service. Amine has nearly 20 years of experience in the postal industry, serving a variety of capacities in R&D and management. Amine holds a Masters in Engineering from Stanford University and is a registered professional engineer in California. Amine joined Endicia in 1987 from the networking Group at AT&T's Information Systems.
In this first-of-a-kind session, you will have the opportunity to ask your peers what they are doing to combat rising fuel costs and offset the effects of this sluggish economy. Five members of our PARCEL Forum Advisory Board have volunteered to take the hot seats. Their experiences and knowledge go far beyond negotiating more favorable rates; they have improved internal operations to reduce costs; they have rewritten their transportation plans to maximize fuel efficiencies; they have adjusted their shipping fees to offset costs; and so much more. So bring your questions to the session, or you can ask your question in advance so that our Advisors can come prepared. Simply visit our website and fill out the form.
Content Level: MODERATE - ADVANCED
Brian Coller is Manager Parcel Freight for Medline Industries, Inc., which processes about 6.5 million mostly B-B parcels annually. Brian has been in the industry for 12 years and in his current position manages the relationship between the parcel carriers and Medline Industries, including negotiating rates, managing the KPIs, assuring shipment integrity and increasing methods of savings within its contracts. Brian also worked for FedEx for 10 years, three in operations and seven as an Account Executive. Medline Industries is one of the top 10 volume accounts with FedEx Ground. Brian has been of the PARCEL Forum Advisory Board for one year.
Kimberly Cox is Manager Customer Service with Bracco Diagnostics. She has been a PARCEL Forum Advisor for two years.
Brenda Jackson is Senior Distribution Specialist for the Internal Revenue Service, which ships about 3 million parcels a year. Most of their shipments are B-C; however, from one warehouse location, the IRS ships almost 700,000 B-B shipments. Most parcel shipments are “paper, lots and lots of sensitive paper.” Brenda has been in the industry six years and currently handles small package negotiation and pricing for over 900 locations within the CONUS. She also reviews and pays all parcels invoices for the Internal Revenue Service as well as providing guidance in shipping practices and recommendations to improve shipping processes, such as packaging and electronic shipping label generation.
Kathy Kuechle is Manager of Postage and Packaging with Fingerhut Fulfillment, Inc. Kathy has been with Fingerhut for 24 years, the last 12 with responsibilities in outbound shipping. Her current responsibilities include managing postage aspects related to outbound shipping which would include but is not limited to carrier rates, invoice reconciliation, researching carrier alternatives, researching over wraps related to corrugate and poly. Shipments include a mix of electronics, jewelry, apparel, furniture, domestics, etc. and all are sent B-C.
Oscar Murray is IT Manager, Shipping Applications, with Ditan Distribution LLC, a Cinram company. Ditan ships about 11 million packages and pieces and about 198 million units. About 90% of the mostly software shipments are B-B. He has been in the parcel industry for nine years. His present responsibilities include maintaining the shipping applications from an IT prospective, while continually increasing its capabilities and functionality. Oscar also maintains all the ISO 9001-2000 documentation on the shipping applications as well as audit all other departments in the ISO 9001-2000 Standard. He has been on the PARCEL Forum Advisory Board for two years.
10:00am - 10:45am
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G103 – I Can’t Take It Any More! Secrets to Managing Workplace Stress Presenter: Mark Taylor, RedRoller and Taylor Systems Engineering |
Stress is reaching burnout levels. If we live with too much stress for too long, then our physical, mental and emotional health will suffer. Stress can also create a detriment to organizational well-being and productivity. To be a good manager, you need more than knowledge, you need the right state of mind. In this session, participants will learn a technique that they can use at work and home to reduce stress and relax. Guarantee: You will walk out of this session in a very relaxed state, ready to take in the rest of conference with a new energy! Content Level: ALL
As Chief Logistics Officer for RedRoller, Mark Taylor creates and maintains relationships with carriers, evaluates Web site functionality, aids the integration of logistics services into the RedRoller software and serves as a shipping consultant for members of the small business community. Mark is one of the nation's leading authorities on utilizing technology to increase productivity in shipping operations. He is also the author of the only two books on the subject of computerized shipping systems and is a frequent contributor to numerous industry publications including PARCEL. He was named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 years of contributions to the field of logistics. Prior to joining RedRoller in 2006, Taylor spent decades consulting for hundreds of organizations including Deutsche Post AG, the parent company of DHL, and the United States Postal Service. In 1989, he founded Taylor Systems Engineering Corporation, a consulting and engineering company in Plymouth, Michigan.
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A203 – Saving Big $$$: Solving the Desktop Shipping Problem Presenter: Johanna Bohler, Pitney Bowes |
How in control are you of your true transportation expenses? What about those expenses associate with desktop shipping? Desktop shippers are those within your organization who occasionally initiate expedited letters and packages at their "desktops" as part of their overall job responsibilities. Since these shipments are generated outside a shipping department, warehouse or mail center, it is hard to control what carrier is used, what level of service is selected and if you are getting your discounted rates. Get the results of an exclusive survey on desktop shipping conducted by PARCEL and learn what technology advancements have been made to control the process and reduce the spend. Content Level: ALL
Johanna Bohler has been with Pitney Bowes since 1991 and has held positions of increasing responsibility in product management, service management and operations management in the Distribution Solutions business. She has distinguished herself throughout her career by her responsiveness to customer needs, leadership in software technology and for delivering results. Johanna has a Bachelor's degree in English from the University of Minnesota and an MBA from the University of St. Thomas.
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O303 – CASE STUDY: Global+DIM Weight+Critical Shipments: A Dilemma Solved Presenters: Noah Ostanik, Agile Network, and Steve Romeo, Breg Inc. |
Dimensional weight and international shipments are growing concerns for business. Add to that critical shipments, and you have an intense concern. But by implementing and integrating proper technology, Breg Inc. conquered the challenge. Find out how Breg Inc., a pioneer in premium orthopedic, reconstructive and postoperative products, implemented a global shipping and transportation management system that is fully integrated with the Oracle Order Management System. The system is being deployed in facilities in California, Texas and Italy. In addition to state-of-the-art integration to Oracle, the project also includes the use of dimensional weight scale systems to automate dimensional weight calculation, which is resulting in a massive ROI. Content Level: MODERATE - ADVANCED
Steve Romeo is the Director of IT for Breg/Orthofix, a medical device company in San Diego. Steve has worked extensively with Oracle technology and has successfully led and deployed a single global instance of eBusiness Suite. Steve participates in a number of user groups and organizations, including: OAUG (as a board member), the CIO Council of San Diego, the Oracle Medical Device CAB, the Oracle Accelerate CAB, the Oracle Discrete MFG CAB, San Diego AITP, the San Diego Oracle Applications User Group as a board member and the Oracle CRM Community as a board member and Vice President of Fusion CRM.
Noah Ostanik, Principal, Agile Pacific, graduated from Mira Costa - So. Cal. He's been active in the industry for 18 years. Noah has managed and owned some of the most successful companies providing shipping and transportation management systems in the industry. His professional path has now taken him to his current participation and joint ownership of the Agile Network based in St. Louis, MO. Specifically, Noah is focused on the management of key strategic alliances that the Agile Network currently has with companies such as Oracle, IFS and others. American Systems Integration: President, Facilitators, Inc.: Vice President, AME/Neopost: Sales Manager.
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T403 – CASE STUDY: The Power of Information in Contract Negotiations Presenters: William Falstich, Wyeth, and Mike Williams, Green Mountain Consulting |
Is your contract about to expire with your parcel carrier? In today's economic environment, shippers looking to maximize savings should issue a formal RFP for their parcel network. But what ensures that a bid process will achieve the desired return? Hear how Wyeth, a global leader in pharmaceuticals, consumer healthcare products and animal health care products, was able to achieve market-leading RFP results when it successfully bid its parcel business. Wyeth will discuss their own experiences and how having the right information can put the negotiation power in the hands of the shipper during the RFP process. Content Level: BASIC - MODERATE
William Falstich is the Global Transportation Manager for Wyeth, a global leader in pharmaceuticals, consumer healthcare products and animal health care products.
Mike Williams is Vice President for Green Mountain Consulting and has global responsibility for contract negotiation and transportation optimization services. Green Mountain Consulting focuses on providing industry leading parcel solutions to high-volume shippers such as General Motors, ATT, Abercrombie & Fitch, Pfizer, Novartis and ToysRUs. Mike has over 14 years of logistics and transportation experience, holding senior logistics positions for several Fortune 500 companies. Prior to joining Green Mountain Consulting in 2005, Mike was Controller for AutoZone's supply chain division and spent four years with Williams-Sonoma as Director of Parcel transportation. Mike is a regular presenter at industry events and a frequent contributor to logistics publications. He completed his undergraduate degree from the University of Mississippi and holds an MBA from the University of Memphis.
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M503 – To Go LTL or Small Package: That Is the Question Presenter: Scott Shearer, TOTALogisitix |
Today there are "grey areas" between small package and LTL when making routing decisions. How accurate is your shipping strategy for these "tweener" shipments? The costs of incorrect routing can add up quickly. This session will demonstrate the technology available to assist in always making the correct choice. This presentation is designed to emphasize the value of dynamic versus static routing and explore the advantages of hundredweight/multiweight. Content Level: ADVANCED
Scott Shearer is the CEO of TOTALogisitix, Inc., a 17-year old supply chain management and consulting firm currently managing tens of millions of dollars of small package and LTL shipments on behalf of its clients. Scott is a graduate of the University of Pennsylvania and had over 10 years with Roadway Express in operations, sales and sales management before helping to launch the non-asset based 3PL movement in the late 80s.
11:00am - 11:45am
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G104 – CASE STUDY: Growing into the International Market, Assuredly Presenter: Giles Taylor, Trans-solutions, and Sean Cumbie, Trans-solutions |
Today, many companies are looking for global distribution partners as they expand internationally. How do you know you will select the right company that can execute your needs economically and effectively? This session, through examining how Novellus Systems grew into the international market, will help you in understanding your global network, qualifying your needs and service requirements and understanding how Asian and European distribution channels work differently than those in the United States. You will leave with the confidence of being able to select the right partner that will present your product and service above your competitors. Content Level: MODERATE - ADVANCED
Giles Taylor is founder of Trans-solutions, Inc., a transportation consulting firm specializing in package freight and modeling. Giles started Trans-solutions in 1998 to help companies improve their transportation operations and lower costs. Giles has over 20 years experience of engineering, directing and optimizing distribution and transportation. Giles has developed and utilizes proprietary software, Xact Negotiator, which enables freight profiling, multi-layered analysis and apples-to-apples comparisons. Giles began his career as an Industrial Engineer and worked his way up through management to Vice President for large retail and catalog concerns. He holds a Masters in Business Administration from Providence College. He also holds a Bachelor of Science in Marine Engineering, Massachusetts Maritime Academy. Giles is past president of the Council of Supply Chain Management Professionals, New England Roundtable. He speaks at several conferences, academic institutions and provides classes and seminars on negotiating.
Sean Cumbie is a Principal of Trans-solutions, Inc., and was formerly employed by Novellus Systems, a leading supplier of tools used in the semi-conductor industry from which this case study is centered.
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A204 – Beyond WMS: Taking Your Operation to the Next Level Presenter: Tim Talarico, ASG Inc. |
It takes two to tango: two software systems, that is, to make your operation dance with efficiency. The right Warehouse Control System makes the worst WMS look good by taking on functionality without the burdened cost of yearly updates-functionalities such as pick/pack/ship/replenish while establishing lean initiatives, manifesting, wave planning, slotting, PTL, voice, metrics measurements, best practices and an overall operational audit on throughput, FTE and order accuracy. Eliminate the layers and finger pointing and get to the solution with minimal effort. "Kiss" methodology doesn't need to be rocket science; explore real life experiences with group interaction, best practices and Q&A. Content Level: MODERATE - ADVANCED
Tim Talarico, Systems Design Engineer at ASG Inc., has 25 years of system sales from the supply chain consultative side to help companies design, build and audit facilities, implement lean practices, recommend equipment both from storage media to automation while implementing world class software solutions. Tim was Vice President of Sales at Fortna and Systems Manager at W&H Systems prior to taking an active role in the development of ASG Inc.
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O304 – The Faster, the Better: Optimizing Put-away and Picking Presenter: Chris Werling, Cornerstone Solutions, Inc. |
With directives to drive down costs while improving cycle times to help with cashflow, managers need to discover proven methods to optimize operational efficiencies within distribution environments as they relate to picking and put-away processes. Understanding the impact of factors such as order mix, customer demands and product characteristics will help you determine which strategies and solutions will work best in your environment. Then learn how to better understand the primary sourcing points, their impact on storage levels throughout the year and the different ways available to handle the put-away process. We will also examine the different picking processes, with the impact that physical automation and technology components have on put-away, replenishment and picking processes. Learn how to select the most appropriate and efficient picking methods and recognize the return on investment that can be determined from adjusting your picking and put-away processes. And then head to corporate for good news on how you and your operation can improve cash flow. Content Level: BASIC - MODERATE
Chris Werling is President and a Founding Partner of Cornerstone Solutions, Inc., a supply chain management firm. With 15 years in the supply chain industry, Chris offers expertise in warehouse management, transportation, order fulfillment and customer compliance. He has authored numerous articles and frequently speaks at industry tradeshows.
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T404 – There’s a New Player in Town: The New USPS Presenters: Jim Cochrane, U.S. Postal Service, and Gary Reblin, U.S. Postal Service |
The Postal Service recently has undergone its greatest change in decades. What does this mean for parcel shippers? You will explore changes in pricing that happened this past May and then discover what effects they had on the various shipping options with the USPS. But it is more than just price. Learn how the New Law has affected the Postal Service and what new freedoms can be and are being leveraged. Take a look into the package market and see how the economy, the weak US dollar and fuel prices are affecting the B2C market and what the U.S. Postal Service can do to help shippers save money while still offering world-class service levels. BONUS: You will also get a preview on what's new in FY09 and what you can do now to prepare for the holiday rush. Content Level: ALL
James "Jim" Cochrane, Acting VP of Ground Packages, assumed his present position in 2002. He directs the product development and strategy for the U.S. Postal Service's $10 billion portfolio of domestic packages and all international products. Under Jim's direction, the USPS is developing new product initiatives, as well as enhancing and repositioning existing products to improve their value propositions for the customers in the segments where they compete. Jim started his USPS career as a postal clerk and has held several positions with ever-increasing responsibilities. He is a graduate of American University with a Masters Degree in Public Administration.
Gary Reblin was appointed Vice President of Expedited Mail for the U.S. Postal Service in March 2008. He oversees Express Mail and Priority Mail products and services and is developing programs that will maximize their profitability and value. A 15-year postal veteran, Gary was most recently manager of Intelligent Mail Planning and Standards, where he led the Postal Service's efforts to upgrade its technical infrastructure and develop the Intelligent Mail Barcode, which has enabled the Postal Service to identify and track every piece of U.S. Mail. He has also served in other key management positions in Engineering, where he helped set the strategic direction of the letter and flats automation programs. He holds a degree in industrial engineering and operations research from the University of Massachusetts, Amherst, and a Masters in Business Administration from Strayer University.
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M504 – CASE STUDY: Get Inside a Self-Negotiated Contract Presenter: Jay Sklar, Aon, and Jonathon Shaver, IntraVex |
Aon Corporation, the world's largest insurance broker, has for several years self- negotiated its parcel contracts across the United States. Recently, its sourcing has expanded to encompass Canada and Europe. Now you can step inside Aon as they share their processes, tips and approach to leveraging data and technology across its distributed user population. With 500+ locations and 20,000 employees worldwide, AON will also explain the important role of data aggregation and analysis in the negotiation and selection process. Content Level: ADVANCED
Jay Sklar is the Vice President of Strategic Sourcing for Aon, a worldwide leader in risk management, insurance and human capital consulting services. Jay is a seven year veteran with Aon, and presently oversees a department of six individuals whose responsibilities include all facets of strategic sourcing, encompassing domestic and international agreements, outsourcing, off-shoring and supplier diversity. For the past 12 years, Jay has specialized in sourcing, representing the interests of various other organizations, including Bank One, Waste Management and other financial institutions, either directly, or as a consultant with A.T. Kearney. Jay holds an MBA in Real Estate, Management & Strategy, and Technology & E-commerce from Kellogg/Northwestern University, and a BA from Northwestern.
Jonathan Shaver is the President and Founder of IntraVex. He has been a leader in the parcel and transportation field for 17 years working for Pitney Bowes prior to launching IntraVex in 2000. He holds an MBA from Northwestern Kellogg Graduate School of Business with a focus of Transportation Management, Marketing, and International Business. Jonathan also serves on the Board of The Freight Transportation and Consultants Association and is an active member of the Council of Supply Chain Management Professionals and the Chicago Traffic Club. Jonathan is also a featured writer in PARCEL magazine.
Wednesday, October 8th
1:45pm-2:30pm
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G105 – Creating Standards and Incentives that Really Improve Performance Presenter: Steve Hopper, Kurt Salmon Associates |
Well-managed companies know that properly engineered labor standards will improve productivity and reduce costs. Best-in-class companies know that combining incentives with these engineered labor standards will take the results to a new level by compounding their effects and boosting the savings. In this session, find out how engineered standards and incentives should be implemented across distribution and fulfillment operations, and understand the measurable results that can be expected from performance improvement initiatives. BONUS: See the results from performance improvement projects at several major corporations. Content Level: MODERATE - ADVANCED
Steve Hopper is a Senior Manager with Kurt Salmon Associates. He is a results-oriented supply chain professional with more than two decades of experience in management consulting and consultative selling within the warehousing, distribution and logistics solutions sector. A supply chain operations specialist, Steve has in-depth expertise in warehouse management, labor and performance management, distribution facility planning and design and material handling systems. His clients include dozens of Fortune 1000 corporations. Before joining KSA, Steve held key positions with several of the industry's other leading companies, including RedPrairie, Retek (now part of Oracle) and the logistics consulting unit of Deloitte. He holds a Bachelor of Industrial Engineering (BIE) degree from the Georgia Institute of Technology and is a licensed professional engineer (P.E.) in Industrial Engineering
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A205 – Too Small for Big Technology: There Are Great Options Presenter: Mark Taylor, RedRoller |
For years, large corporations have had access to a bevy of shipping services with entire departments dedicated to efficiencies in shipping and logistics, while small businesses and consumers have been left to their own devices. Mark Taylor, Chief Logistics Officer at RedRoller, has worked as a shipping consultant for dozens of these high-volume shippers and he is ready to impart his wisdom on the smaller shipping community. You will leave this session understanding core issues: carrier loyalty vs. multi-carrier shipping; retail rates vs. negotiated rates and easy ways to get discounts; special niche carrier rates and services that you ought to know about; and leveraging shipping systems for maximum savings. Content Level: BASIC - MODERATE
As Chief Logistics Officer for RedRoller, Mark Taylor creates and maintains relationships with carriers, evaluates Web site functionality, aids the integration of logistics services into the RedRoller software and serves as a shipping consultant for members of the small business community. Mark is one of the nation's leading authorities on utilizing technology to increase productivity in shipping and mail center operations. He is also the author of the only two books on the subject of computerized shipping systems and is a frequent contributor to numerous industry publications including PARCEL. He was named a Distinguished Logistics Professional (DLP) by the American Society of Transportation & Logistics in recognition of his 30 years of contributions to the field of logistics. Prior to joining RedRoller in 2006, Mark spent decades consulting for hundreds of organizations including Deutsche Post AG, the parent company of DHL, and the United States Postal Service. In 1989, he founded Taylor Systems Engineering Corporation, a consulting and engineering company.
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O305 – You Can’t Afford to Select the Wrong Carton: A Green No-No Presenter: Ed Jones, TranSystems | ESYNC |
The carriers don't want to waste space on their fleets; so you are beginning to pay a premium for space. Your customers don't want to see packaging waste; so you will pay a price as a "un-green" company. The push is on from an environmental concern as well as a financial concern to make the best possible use of available shipping cartons. But just how do you make the best possible cubic utilization of shipping containers given the product mix that needs to go into them? You will learn how through understanding the evolution of carton cubing, accurately and consistently determining the characteristics of your product, the challenges of shipping unlike product in the same carton, industry norms for cartonization calculations, current best practices for cartonization planning and near-term advances in state-of-the-art cartonization. Another way for you to help your company be Green friendly! Content Level: MODERATE - ADVANCED
Ed Jones, Senior Consultant with TranSystems | ESYNC, has almost 30 years of software experience in warehouse and manufacturing automation involving real-time control of material handling equipment. He is an engaging and interactive presenter, adept at delivering informative seminars, papers and presentations to technical and non-technical audiences. Ed has provided technical direction and development for many WMS and WCS systems, including carton optimization algorithms, and led several large-scale efforts to evaluate existing operations and technology deployments, recommending and performing fixes where appropriate. He is experienced in the development of automated distribution technology from initial definition of system requirements through design development, coding and review, to system implementation, debugging, quality assurance and user training and support.
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T405 – EXCLUSIVE: Creating Shipping Profit Centers Presenter: Tim Sailor, Navigo Consulting Group |
We surveyed PARCEL readers and attendees of the PARCEL Forum to find out just how shipping & handling charges are being set and if they pass those costs along to the buyer. Find out what other companies are doing as we unveil the results in this session. Then, learn how to make shipping a profit center. Discover tools and techniques to ensure that you are accurately recapturing and passing along full shipping costs to your customers. Many shippers lose money by not including accessorial charges that the carriers apply on the back end. Take advantage of new carrier billing and other ways to uncover what you really are paying and may not be recovering in your chargeback process. Content Level: BASIC - MODERATE
With extensive experience in management, operations and outside consulting, UCLA graduate Tim Sailor, DLP has been involved in the transportation industry for over 20 years. The American Society of Transportation and Logistics, Inc. recently recognized Tim as a Distinguished Logistics Professional. He founded Navigo Consulting Group in 1995 after having worked nine years with Airborne Express at which he managed one of the company's largest sales districts and played an essential role in helping Airborne Express gain market share with their large national accounts. Today, as an outside consultant, Tim specializes in contract benchmarking, distribution analysis and carrier negotiations. Navigo's clients include leading corporations in the banking, healthcare, entertainment, technology, automobile parts and other industry sectors.
With fuel and service costs skyrocketing and DIM weight surcharges, many shippers now view Regional Carriers as the solution for cost reduction and service improvement. In this question and answer session, you get to hear and to speak to executives of the most progressive regional carriers to see how they are dealing with cost reduction and customer satisfaction. How can these entrepreneurial carriers help you improve your competitive edge? Submit your questions to the panel members. Content Level: MODERATE - ADVANCED
Rob Shirley is CEO of XPship, a technology firm providing a carrier enterprise software solution. Rob is a frequent author and speaker on logistics, technology and business development. Rob started as a Sales Rep with Federal Express and became the Vice President Global Sales for FedEx, where he was responsible for revenue of $3.5 billion before creating XPship.
2:450pm-3:30pm
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G106 – How to Measure Performance: The ABCs of KPIs and SLAs Presenter: Anthony Meadow, Bear River Associates |
We are all faced with doing more with less in this economy. Performance management is more important than ever for internal logistics managers (non-production shipping and receiving), especially those that have outsourced. To adequately manage in this era, you need to understand basic metrics, Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Measuring KPIs and SLAs in practice is challenging because both the staff and material are mobile. You will leave this session with the know-how to successfully capture this information and how to use it to improve operations. Content Level: BASIC - MODERATE
Anthony Meadow is a Founder and President of Bear River Associates. He is an expert on internal tracking and the application of new technologies to improve business processes. He has written two books and several dozen articles on innovative technology in business. Anthony is a recognized speaker at major industry events.
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A206 – CASE STUDY: Technology, Incentives, Quality Check: A Win, Win, Win Presenters: Benito Bustamante, Hinda, and Jeff Goeters, Best Way Technologies, Inc. |
Dealing with a 40% annual growth and a larger customer base, Hinda reorganized its shipping department. Find out how a fellow logistics professional used technology to speed processes, including ERP-coordinated batch processing and touch screen interfaces. And to make the technology changes really effective, Hinda gave employees more responsibility tied to rewards, including pick lists per individual employee with user-productivity metrics. The Hinda customer also wins with these changes because the system re-inspects products for quality and accuracy. Results: Hindai exceeded expectations with 90% of orders shipped within 24-hours and realized a one-year ROI on the technology investment. Content Level: MODERATE
Benito Bustamante is Director of Hinda's warehouse operations.
Jeff Goeters, Chief Technology Officer of Best Way Technologies, Inc., has more than 20 years of software and logistics management experience. He entered the distribution software industry with a management position with Advanced Distribution Solutions where he led development and installation of custom logistics applications. Earlier, Jeff was a senior network engineer and administrator with the United States Navy. His responsibilities included the design and development of a warehouse management system for military budget information, inventory and order tracking. He has been extensively involved in training and development, including training of Nuclear crisis teams.
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O306 – Don’t Weigh It, Cube It: The Newest Shipping Strategy Presenter: Hank Mullen, Mullen Associates and The Visibility Group |
Now that United Parcel Service (UPS) and FedEx Corp. have fully integrated their LTL carriers into their systems (UPS Freight and FedEx Freight), they now offer a wider variety of air and ground delivery services at varying prices. Selecting a service level is more complicated than ever for parcel shippers, who historically have made decisions based on weight and speed of delivery. But by moving from a process of weight-based decisions to cube- or density-based decisions, you can eliminate unnecessary costs and processes by opening the door to using a broader range of delivery service options. Find out how to save by just renting space on a truck, picking your released valuation, reserving space on a less busy day and more. Content Level: ADVANCED
Hank Mullen, President of Mullen Associates and The Visibility Group, has over 39 years of experience in the trucking industry, including an in depth understanding of freight classifications and ICC (Interstate Commerce Commission), NMFTA (National Motor Freight Traffic Association), NCC (National Classification Committee), NMFC (National Motor Freight Classification), DOT (Department of Transportation) and STB (Surface Transportation Board) regulations. Furthermore, Hank has substantial expertise within the LTL, TL and package industry. He is involved with strategic benchmarking, rate comparison analysis, invoice auditing and tariff and accessorial charge evaluations. Hank has worked with numerous companies, including Harley-Davidson Georgia-Pacific, CVS Pharmacies, Spring Industries, Rexall-Sundown (GNC), Clark Lift, Health Communications (Chicken Soup For The Soul) and many more. Hank is a member of CSCMP, NITL, NASSTRAC, IFTLC, OOIDA and Atlanta Transportation Club.
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T406 – The Secrets to Negotiating Rates & Terms Presenter: Rick Collins, AFMS |
There are two equally important parts when you negotiate carrier contracts-rates and terms. And when you leave this session, you will take with you the strategies to negotiate best-in-class carrier pricing as well as the terms and conditions of your contract. Oftentimes, shippers overlook or don't review the fine print in detail, which in turn can be very costly. In addition, new extra charges are added every year, which have a major impact on your transportation costs! At latest count, there are more than 80 so-called extra charges, including higher fuel and delivery area surcharges on ground and air shipments. If you're feeling the impact of these yearly increases and other excess shipping charges, then this session is for you! You will learn "insider" information from a former carrier executive on how to conduct historical distribution analyses to identify key areas for negotiation; negotiate base, matrix and portfolio discounts; identify and reduce the impact of accessorial charges; and utilize leverage, benchmarks and other negotiation strategies. Content Level: BASIC - MODERATE
Rick Collins, Managing Director at AFMS, began his transportation background at United Parcel Service where he worked for nearly 22 years. The largest portion of Rick's senior management experience at UPS was in areas of sales, pricing and marketing. His transportation background has also exposed him to the LTL (less-than-truckload) industry. He was most recently a Regional Sales Director with a major LTL carrier and has a thorough knowledge of the inner workings of the LTL industry.
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M506 – Negotiate a Better Parcel Contract: The Keys to RFP Success Presenters: Harold Friedman, Data2Logistics, and Mike Williams, Green Mountain Consulting |
Many large shippers negotiate their own parcel contracts. But what can a shipper do to make their bid process even more effective? This session will focus on best business practices for managing a parcel carrier RFP and provide attendees with key success factors for delivering results. Learn how to mine shipping data for actionable information, pitfalls to avoid during the RFP process and how to ensure success for your organization, each and every time. Content Level: ADVANCED
Harold B. Friedman has been helping companies reduce their transportation costs and the costs associated with the processing of transportation invoices for over 39 years. He is Senior Vice President for Global Corporate Development at Data2Logistics, LLC. He was the driving force to establish freight bill processing on a global basis. He has been with Data2Logistics since they acquired his company, CTI Logistics. Harold had previously been President of Chase Trans Info, the freight bill processing subsidiary of The Chase Manhattan Bank. He holds a BA in Accounting from Pace University and attended Wharton School of Continuing Studies. He graduated with honors from the U.S. Army Transportation School. He is a member of numerous transportation organizations and has been a frequent industry speaker.
Mike Williams is Vice President for Green Mountain Consulting and has global responsibility for contract negotiation and transportation optimization services. Green Mountain Consulting focuses on providing industry leading parcel solutions to high-volume shippers such as General Motors, ATT, Abercrombie & Fitch, Pfizer, Novartis and ToysRUs. Mike has over 14 years of logistics and transportation experience, holding senior logistics positions for several Fortune 500 companies. Prior to joining Green Mountain Consulting in 2005, Mike was Controller for AutoZone's supply chain division and spent four years with Williams-Sonoma as Director of Parcel transportation. Mike is a regular presenter at industry events and a frequent contributor to logistics publications. He completed his undergraduate degree from the University of Mississippi and holds an MBA from the University of Memphis.
