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The basics of pre-shipment testing, including latest test methods relating directly to the parcel shipping environment, will be discussed. Success stories will illustrate the effectiveness of properly-applied testing programs.
Tuesday,
September 12th International shipping
has its obstacles and issues; but in this session, you will find the solutions.
If you are not already importing and exporting parcels, you will be soon.
As a logistics professional, you will need to have a more extensive knowledge
in the world of transportation and logistics. In this session, we will
provide an overview of regulations and your obligations as an exporter
and importer. We will explain what is required to move from the traditional
cross-border shipping process to a streamlined process and how some companies
have accomplished this. Tom, as an expert on importing, and Mike, as an
expert on exporting, will focus on cross-border B2C and B2B small package
shipping.
201—Receiving:
Profit or Drain? NEW SESSION! Often overlooked,
the receiving operation is the biggest opportunity to lose profits or
to add to the bottom line. In this session, we will take an in-depth look
at the receiving department and identify 10 profit leaks and how to turn
them into gains. When you leave this session, you will be armed with an
action plan to reduce costs and increase profits in your receiving area.
301—Become
an Amazing Manager NEW SESSION! The need for good
managers—people who can manage others in high-stress environments,
like shipping operations—is increasing. You will learn new skills
that will enable you to shift feelings of frustration to those of enthusiasm;
skills not taught in traditional educational institutions. You will come
away with a new perspective on management and on how you can impact organizational
effectiveness and morale to directly affect bottom-line performance. This
unique session is not a theoretical PowerPoint presentation, but a dynamic
and highly interactive session that teaches participants how to create
a safe work environment in which trust and improved relationships are
enhanced.
401—How
will the USPS Rate Case Impact the NEW Consolidator Model NEW
SESSION! Where have all the consolidators gone? And, more importantly, is anyone stepping up to fill the transportation void? And what impact will this very significant USPS rate case have on the Last Mile concept? Find out the answers to these questions as our presenters reveal emerging transportation alternatives that are replacing consolidators. They will also delve into the Postal Service’s proposed rule and rate changes to give you an understanding of how the carrier marketplace is about to change. Session Focus: Transportation Management
Return to Conference-at-a-Glance 9:15am
to 10:15am There are two parts
equally important when you negotiate carrier contracts——rates
and terms. In this session, we tackle negotiating rates. And when you
leave this session, you will take with you the strategies to negotiate
best-in-class carrier pricing. You will learn “insider” information
from a former carrier executive on how to conduct historical distribution
analyses to identify key areas for negotiation; negotiate base, matrix
and portfolio discounts; identify and reduce the impact of accessorial
charges; and utilize leverage, benchmarks and other negotiation strategies.
202—Tips
on Managing the Multi-Channel Distribution Center NEW
SESSION! While many companies
are small, we still sell to many different market channels. Oftentimes,
each market or channel has widely different requirements for speed, packaging,
transportation, etc. Hear fellow shipper, Robert Pollock, describe how
he manages his small distribution center to satisfy the many competing
goals of his company’s different business channels. Bob will share
the techniques that he uses for accuracy and efficiency. The presentation
is especially designed for new practitioners or those that want to review
basics. Bring your “war” stories so that we can share and
learn together.
302—Utilizing
Automated Packaging Systems to Speed Shipping Prep NEW
SESSION! Join a dynamic panel
of packaging technology experts who will discuss what packaging suppliers
are doing to help you lower consumable packaging costs, decrease storage
space needs and improve productivity through applying technology to reduce
manpower. Also find out the latest developments in how packaging material
suppliers are responding to your and your customers’ environmental
concerns. Parcel Shipping & Distribution Editor Dan O’Rourke
will moderate this session with his usual flare for “keeping it
real” so that you take back information, which you can apply to
make a difference in your bottom line. 402—Transportation
Spend Management With ever-rising fuel
costs, you know that you need to manage your transportation spend to move
your company towards greater profitability. But just how do you do it?
Understanding that the transportation spend management process involves
managing the shipment life cycle from contract negotiation, to shipping
execution, to payment and settlement is a good start. So why has your
company always looked at contract management, shipment management and
payment management as different functional owners? Learn and understand
the latest trend—transportation spend management, in which islands
of information are removed and an integrated shipment life cycle decision-making
process emerges. Return to Conference-at-a-Glance
Your company is constantly
striving to find those strategies that will make it more competitive and
ensure its survival. After attending this session, you will bring back
to your company a proven strategy—lean warehousing. Fellow logistics
professional, Richard Kay, will provide an overview of lean methodology
and various lean tools that can assist you in all aspects of shipping,
packaging, material handling and supply chain management. Learn the eight
deadly wastes, value stream mapping, standard operations a 5S+1, Kaizen
events and problem solving methods. He will take you inside J&L Industrial
Supply to show how is company has applied lean principles, which has saved
his company in excess of $377,000 this year.
203—Shipping
Systems 500: How to Win the Productivity Race NEW
SESSION! Computerized shipping
technology is changing at a challenging pace to keep up with speed. This
advanced session will inform you about the latest advances in computerized
shipping systems. If you are thinking about changing your shipping technology
in the next few years, you will not want to miss this session. It will
prepare you to compare and contrast systems to select the best shipping
system for your operation. At the conclusion of this session, you will
be educated about the latest technology—enterprise shipping systems;
understand 21 optional (added cost) features that can benefit your organization;
learn which hardware options can increase productivity; gain knowledge
of international shipping features; be informed how prices are determined;
understand what data from your ERP or WMS is necessary to interface; and
learn how to set up rate shopping for maximum savings.
303— The Future of Package Shipping: What You'll Need to Know to Stay Competitive! The competitive landscape for package shipping is changing. In this insightful session you will benefit from an inside view of new developments in the package shipping market such as enhanced package pickup options, new returns solutions, developments in the Global Shipping arena and custom solutions for large volume shippers. Online sales are growing faster than retail, and new developments in the B2C shipping market offer new opportunities for your business. Learn what leading companies are doing to improve customer relationships, service, efficiency and the bottom line.
If shipping is important to your business don't miss this opportunity to meet with one of the industry's key decision makers.
403—Keys
to Motivating Employees NEW
SESSION! Most successful warehouse
operations have productive and motivated workers as a result of successfully
implemented employee motivation programs. This unique workshop will explore
the many ways you can motivate workers using rewards, recognition and
incentives, the steps to designing your program and the pitfalls to avoid
to increase your chances of success. Many of the ideas and concepts presented
have high payback, with little investment and can be implemented rapidly.
Learn: Why the goal of the program is important; key criteria all programs
should contain; the importance of communication; pitfalls to avoid; and
ways to keep your program exciting. Take home valuable ideas that you
can implement in your facility to improve employee motivation and retention,
resulting in increased productivity.
Return to Conference-at-a-Glance
Need to break out
of your day-to-day operations by implementing or upgrading your supply
chain execution software? An objective expert will reveal the fundamentals
of WMS and what to look for when exploring your options. Before taking
the all-important plunge, is your team educated on what WMS functionality
is necessary to excel your operations? This session will advise you how
to optimize your WMS investment, knowledgeably selecting your best-fit
warehouse management system and how to use your current software to enhance
operations. What may seem to be a daunting, sophisticated process will
be presented as a simple and valuable course of action. Learn how to increase
accuracy, control and efficiency through implementing the right WMS; best-of-breed
WMS, tier-two and imbedded WM software; the initial and ongoing costs
of implementation and how to lower those costs; questions to ask yourself
and a potential WMS vendor; how to choose between a new WMS and an upgrade;
who should be on your WMS project team; how to ensure the fastest ROI;
and ways to get the most out of your current WMS. Takeaways: WMS checklist
for a system needs analysis.
As the competitive
parcel carrier market narrows with the loss of the major independent consolidators,
shippers are investigating alternatives. What roles do regional and LTL
carriers play in the parcel delivery channel? Find out how other shippers
are going beyond the Big Four (DHL, FedEx, UPS and USPS) to drive down
transportation costs while maintaining delivery standards. Also, get up-to-speed
on what regional carriers and LTL carriers are doing to attract your business.
The parcel delivery market is a $110 billion dollar marketplace, and there
is sure to be some competitive positioning from these transportation segments
on which you can capitalize.
Joe Heilig is currently the Manager of Transportation Services for enVista, a logistics and transportation cost management services firm. He is responsible for the negotiation of carrier rates, carrier compliance and determination of carrier selection, as well as the analysis of shipment cost, RFQ proposals and pool point consolidation network design. Previously held positions include the Director of Industrial Engineering for Old Dominion Freight Line and the Transportation Manager for New Breed. He holds a BS in Transportation from the University of Tennessee and a BS in Business Administration from the University of South Carolina.
When a shipment goes
out the door, have you done everything possible to reduce the cost of
delivery? In this day and age of surcharges, it’s hard to know the
exact cost of a parcel as it leaves your dock. But technology has come
to save the day. In this session, you will learn how technology can help
you identify and manage many carrier surcharges before you ship your package.
Join our panel of Pitney Bowes carrier surcharge experts—along with
their logistics customers—as they share their expertise on how to
cut costs by identifying and managing extra fees.
Return to Conference-at-a-Glance
Customers expect more
from their carriers than simply moving packages. In today’s highly
competitive markets, customers are looking for ways to improve operational
and process efficiencies to best utilize their limited transportation
budgets. Six sigma provides a means to analyze process flow to improve
efficiency, reduce errors and contain costs in non-price related areas.
The physical hazards
inherent in parcel distribution systems can be potentially damaging to
the goods being shipped. Packaging is used to protect against these hazards,
but to develop suitable and cost-effective packages, one must know the
nature of the hazards, the product’s susceptibility to damage and
the performance of available packaging designs and materials. Learn about
how shock, vibration, compression and atmospheric hazards of parcel distribution
systems can affect packaged products. Leave the session with qualitative
guidelines for protective design, including considerations of basic packaged-product
configuration, product ruggedness or fragility, shipping quantity and
value, various containers and properties, interior packaging and special
situations. Also learn about the latest laboratory tests that simulate
parcel distribution.
Need to know what
to watch for now and in the near future? Supply chain trends are vital
to track in order to prepare yourself and your company for competitive
gain. Do you feel you are ahead of
the curve, on the curve or behind the 8-ball? This session will help you
stay ahead of the curve and be apprised of changes regarding supply chain
technology, regulation and best practices. Shippers will gain insight
into supply chain drivers and learn practical steps to better manage under
today's and tomorrow’s dynamic pressures.
Transportation expenditures
account for more than half of total logistics costs. In fact, as a national
average, transportation costs consume 6% of corporate revenues. How much
are you spending as compared to companies with similar parcel characteristics
and delivery standards? How do you know if you are negotiating favorable
rates compared to your peers? Whether your distribution operations are
in-house or outsourced, a comparison against professional benchmarks can
be a valuable tool for determining a logistics strategy. In this session,
you will learn how to perform numerical and qualitative transportation
benchmarks.
Return to Conference-at-a-Glance
Negotiating UPS, FedEx,
DHL and other carrier contracts is now more complicated than ever before.
Aside from rate negotiations, you can lower your monthly shipping costs
by looking at and understanding important contract terms and conditions
in your carrier agreements. Oftentimes, shippers overlook or don’t
review the fine print in detail, which in turn can be very costly. In
addition, new extra charges are added every year, which have a major impact
on shippers! At latest count, there are more than 80 so-called extra charges,
including higher fuel and delivery area surcharges on ground and air shipments,
respectively. If you're feeling the impact of these yearly increases and
other excess shipping charges, then this seminar is for you! Come discover
which extra charges are negotiable and which ones you can avoid by being
a smarter shipper and following some great industry tips from the experts.
206—Shipping
Systems Made Easy NEW SESSION! If you are new to
shipping operations, you may be faced with questions such as, “What
is a computerized shipping system, and what can it offer my company?”
A computerized shipping system is a powerful technology that can help
companies remain competitive, reduce shipping costs, conduct e-commerce,
streamline supply chains and increase productivity. This session will
introduce you to the basics of computerized shipping systems and to educate
you about the various systems that are available, including those that
are cost-free. At the conclusion of this session, you will be able to
define the problems that computerized shipping systems are designed to
solve; recognize the benefits that companies gain from utilizing shipping
systems; understand how some of the cost-free systems offered by the various
carriers operate and which specific features they provide; distinguish
among the four different types of shipping systems and determine which
one would best suit your organization; and be informed as to how third-party
vendors determine pricing strategy.
Keep the vendors competitive and make sure you are getting the best rates possible by developing a sound Request for Quote. This presentation will take you through all the steps from start to finish on developing and executing a Parcel RFQ. You will learn practical, how-to advice that will lead to getting the most from your parcel carriers, all while decreasing your company's shipping costs. Upon completion, you will understand and know how to analyze data, develop a parcel profile, develop a RFQ and compare vendors. Session Focus: Operational and Process Efficiencies, Transportation Management About the presenter: Don LaFrance is the Director of Transportation Services for enVista, a logistics and transportation cost management services firm. The company enables mid-market to Fortune 5000 companies to reduce operating costs, improve customer service and enhance profitability. Prior to joining enVista, Don had over 22 years of logistics, transportation, warehousing, purchasing and operations management experience and held senior logistics positions in a number of leading corporations. Don was the Director of Operations for Parachute Inc., a nationwide scheduled local delivery service. Prior to joining Parachute, Don was the Director of Logistics Services for MicroAge Inc. Don's education includes a Master Of Arts Degree in Organizational Management, a Bachelors Degree in Aeronautics, an Associates in Science Degree in Aircraft Maintenance and an Associates in Applied Science Degree in Aircraft Maintenance Technology. He also spent 13 years in the United States Air Force.
The #1 priority for
every logistics professional from the warehouse to the dock is to improve
productivity. Some managers implement technology, some implement incentive
programs. Our panel of industry experts, both logistics professionals
and consultants, reveal eight proven productivity improvement ideas that
they have implemented. And then they share the amazing results. Take just
one of these ideas back to your operation, and this conference will have
paid for itself many times over. 4:15pm
to 5:15pm Mega Session With ever-increasing
demands of delivering parcels within a specific timeframe, with higher
expectations for customer satisfaction, with volatile transportation costs
due to fuel surcharges and with greater pressure from those above you
to decrease spending to push more to the bottom line, you must develop
a transportation plan that will answer all of these concerns. The best-of-the-best
will layout how they developed transportation plans that assure meeting
specific delivery standards set forth to meet customer demand by utilizing
the least expensive delivery methods. This mega session will give you
the know-how to go back to your operation and start trimming cost while
improving customer service. Arun has over eighteen years of senior management experience in global logistics, transportation, distribution and fulfillment. Prior to joining Dell, Mr. Kumar served as Vice President at NextLinx Corporation, software and web services provider, which specializes in compliance, landed costs and automated documentation for global supply chains. In addition, Arun’s career accomplishments include a14-year tenure at FedEx Express, where he served as Managing Director of the Indian sub-continent which included India, Bangladesh and Sri Lanka. Arun also served as Managing Director of Planning and Administration of the National Hub Operations at FedEx. His achievements earned him the highest leadership 5 star award from the Chairman and CEO Frederick. W. Smith. Arun received a ME degree in Mechanical Engineering from Old Dominion University, Norfolk VA and a BE degree in Mechanical Engineering from Bangalore University, India. As an active sportsman he represented India in international Table Tennis tournaments and was also highly ranked in the US in the 1980s. He is the current President of the Council of Logistics Management for Central Texas.
Return to Conference-at-a-Glance
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Douglas Kahl , Director of Sales & Business Development for AFMS, brings 16 years of transportation, logistics and fulfillment experience. His previous positions include many years with Airborne Express in sales management. Doug was also with Seko Worldwide as a National Accounts Sales Manager for the western half of the US , and he played a role in launching a third-party fulfillment company.
About the presenters: 
About
the presenters: A seasoned executive with 27 years of
broad management experience, Michael A. Comstock is the
Principal and co-founder of Ursa Major Associates, LLC, a strategy consulting
firm specializing in express, postal and logistics business development.
Starting with DHL Worldwide Express in its formative days, Mike played
a pivotal role in many aspects of the company’s evolution both in
the US and globally, which led to leadership roles as Senior Vice President
of Business Systems Development, Senior Vice President of E-commerce and
Senior Vice President of Corporate Strategy. He was the architect and
implementer of DHL’s landmark alliance with the United States Postal
Service, which created a premium, international product, Global Express
Guaranteed. Prior to co-founding Ursa Major Associates, Mike was the Vice
President of Operations for TestMart, an online marketplace for electronic
test and measurement equipment.
Tom
Stanton is the International Pricing Analyst for AFMS as well
as a licensed customs broker and international traffic manager. With more
than 25 years experience, Tom has worked with purchasing teams to reduce
import and export costs and resolve international transport and Customs
problems. Tom has installed and managed various programs for logistics
improvements, including foreign trade zones, manufacturing and same-condition
duty drawback programs, temporary import of finished goods and components
for manufacture (TIB), Customs compliance procedures and pre-audit reviews,
offshore assembly of US components, a NAFTA compliance program, a country-of-origin
control database and warehouse receipt and reshipment programs. 
About
the presenter: Wayne Teres is President of Teres Consulting
Inc., a consulting firm he established in 1983. He directs a group of
seasoned professional fulfillment consultants dedicated to helping retail,
catalog, fulfillment and e-commerce companies reduce costs and increase
sales, customer retention and profits by upgrading their fulfillment operations.
He has assisted more than 75 companies including Cabela’s, The Sharper
Image, New Pig Corp, Lego, The Sundance Catalog, Fala Direct Marketing,
AB&C Fulfillment, Ship-Right Solutions and Overstock.com. In 1999,
he designed, implemented and managed the fulfillment operation for toysmart.com,
voted the #4 e-commerce company by Patricia Seybold.
About
the presenter: Mark Taylor, MBA, is an
authority on designing solutions to increase productivity in warehouse/shipping
operations, with 26 years of experience consulting more than 10,000 organizations.
He is President and CEO of TAYLOR Systems Engineering and author of two
books on the subject of computerized shipping systems. He is a regular
speaker at industry events and a frequent contributor to industry publications.
Mark is a graduate of the Newfield Network’s Coaching for Professional
and Personal Mastery Program and a member of the International Council
on Systems Engineering, the Council of Logistics Management and The Executive
Committee (TEC).
About
the presenters: Douglas Kahl, Director of Sales &
Business Development for AFMS, brings 16 years of transportation, logistics
and fulfillment experience. His previous positions include many years
with Airborne Express in sales management. Doug was also with Seko Worldwide
as a National Accounts Sales Manager for the western half of the US, and
he played a role in launching a third-party fulfillment company. 
Doug
Caldwell is Executive Vice President of Parcelpool.com. Prior
to his involvement with Parcelpool.com he was Vice President at AFMS and
worked closely with AFMS clients and team members in developing and analyzing
small parcel and LTL pricing/costing strategies. Prior to joining the
AFMS team, Doug spent 18 years in various marketing management positions
with US Postal Service Headquarters. 
About
the presenter: With extensive experience in management,
operations and outside consulting, UCLA graduate Timothy Sailor
has been involved in the transportation industry for over 16 years. He
founded Navigo Consulting Group in 1995 after having worked nine years
with Airborne Express, where he managed one of the company’s largest
sales districts and played an essential role in helping Airborne gain
market share with its large national accounts. Today, as an outside consultant,
Timothy specializes in renegotiating carrier contracts and in lowering
his clients’ transportation costs. 
About
the presenter: Robert Pollock is Vice President of Operations
for Arrow Distributing, a national distributor of entertainment products
to college bookstores and independent music retailers. Bob has been involved
with supply chain and logistics, specializing in the area of system design
and implementation. He works with vendor-supplied and proprietary systems
to solve complex distribution problems. Robert has also worked for United
Technologies and Firestone Tire.
About
the presenter: Theodore Scherck is a veteran of more than
three decades in the logistics and transportation industries. He directs
The Colography Group's extensive primary research, multi-faceted consulting
and report publishing activities. Often sought by leading industry publications
for his analysis of trends in the logistics field, Ted is a frequent speaker
at transportation conferences. Prior to co-founding The Colography Group,
Inc. in 1983, he spent 12 years at Profit Freight Systems as Vice President
of Transportation. While serving at the multi-national transportation
company, he directed the development of two of the company's key transportation
programs as well as designed and implemented Profit's automated routing
network that integrated air and truck schedules. He holds a Bachelor's
Degree in Management and Business Administration from El Camino State
College in California.
About
the presenter: Richard Kay is the Lean Facilitation Manager for J&L
Industrial Supply. He has over 17 years experience in manufacturing, inbound/outbound
distribution, pick-pack, quality control, purchasing and lean. His experience
includes production planning/scheduling, front line supervision, facility
material purchasing and inventory control. He graduated Magna Cum Laude
from Western Illinois University. In fiscal ’05, he saved J&L
$181,000, and in fiscal ‘06 he has currently saved J&L $377,000
in lean and continuous improvement projects. He has Greenbelt certification
in Value Stream Mapping and Standard Operations.
About the presenter: 
About
the presenter: Bill Tyng is
a Systems Consultant with FORTE, a consulting-engineering and systems-integration
firm. He has over 20 years experience in designing and operating distribution
systems and project-managing WMS implementations. The knowledge he has
garnered as a distribution center management parlays into the advice he
gives to mid-market Fortune 500 companies. 
About
the presenters: Rob Shirley is President and Founder of
ExpresShip, Inc., a consulting firm for package transportation, technology
and sales/marketing management. For 20 years, he has worked in sales management
at FedEx, including Vice President of Global, Catalog and Electronic Commerce
Sales. He was responsible for over $3 billion in annual revenue. Rob was
also a Vice President of Sales and Marketing at Lone Star Overnight, a
regional overnight delivery firm. 
About
the moderator: Johanna Boller is Director of Product Line
Management for Pitney Bowes Distribution Solutions. She has been with
Pitney Bowes since 1991 and has held positions of increasing responsibility
in product management, service management and operations management in
the Distribution Solutions business. She has distinguished herself throughout
her career by her responsiveness to customer needs, leadership in software
technology and for delivering results. Boller has a Bachelor's degree
in English from the University of Minnesota and an MBA from the University
of St. Thomas. 
About
the presenter: Joseph Tassone is the Director of DHL’s
Partnership CARE Team which is responsible for implementing DHL’s
largest and most sophisticated customers, as well as partnering with these
customers to provide continuous process improvements using Six Sigma methodologies
and practices. Joe has a background in consulting prior to joining DHL
in 1997. He has held positions in sales, operations and procurement management
in a professional career that spans over 30 years.
About
the presenter: Bill Kipp is Associate Executive Director
for International Safe Transit Association (ISTA), a trade group dedicated
to the control of costs, damage and resources during the physical distribution
of goods. He is a Certified Packaging Professional and member of the IoPP
College of Fellows, an ISTA Certified Packaging Laboratory Professional
and chair of ASTM International’s Subcommittee D10 (Packaging) on
Product Fragility Assessment. Bill is a frequent speaker at national packaging
conferences and has authored numerous articles related to packaging and
product protection. He holds a BSEE degree from Stanford University.
About
the presenter: 
About
the presenter: Rob Martinez is Partner and Executive Vice
President of Navigo Consulting Group, procurement specialists for shipping
and mailing services. Rob specializes in cost reduction through data analysis,
modal optimization, technology, RFPs, contract negotiation, strategic
sourcing and supplier management. With 17 years experience as both a vendor
as well as outside consultant to the industry including senior management
positions at Airborne Express (now DHL) and Stamps.com, Rob has helped
hundreds of corporations improve shipping operations and realize millions
of dollars in bottom-line savings. 
About the presenter: