MONDAY • SEPTEMBER 14
Ready to take your order-to-ship fulfillment strategy to the next level? Our most advanced workshops will dive deeper into Carrier Negotiations, Tariffs and Trade, Returns Optimization, the Digital Supply Chain, and the Future of Healthcare. Unpack what’s next!
WORKSHOP 100 1:00PM – 5:00PM
Mastering Your Parcel Carrier Agreement: Making Your Agreements More Beauty and Less Beast
PRESENTERS: ED BARANEK, KARL WHEELER, GENE PAWLAK & THOMAS GOODMAN – SHIPWARE
The parcel landscape is more complex than ever, requiring sharper strategies, smarter tools, and proven expertise to manage your parcel spend. In one of our most in-demand workshops year after year, you’ll learn directly from industry experts who have been saving shippers millions for over two decades. Attendees will gain insight into the approaches, tactics, and strategies to optimize their carrier price and performance in this challenging marketplace. By the end of the workshop, shippers will walk away with actionable insights to implement right away!
Note: This workshop is exclusive for Shippers only. No carriers or consultants will be allowed to attend.
IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• An understanding of carrier priorities and decision drivers to strengthen cost savings
• Approaches and tools to master carrier contract evaluations and avoid hidden costs in contracts
• Hands-on experience to practice negotiation skills in real-world scenarios
WORKSHOP 200 1:00PM – 5:00PM
Dynamic Tariffs & Trade: What Parcel Shippers Need to Know Now
PRESENTER: ROBERT STEIN – BRAUMILLER CONSULTING GROUP
The international shipping landscape is shifting rapidly—from sweeping policy changes and new tariffs to court actions and evolving enforcement trends. This interactive workshop breaks down the latest developments and their real-world impact on shippers and their customers. Through case studies and hands-on scenario planning, attendees will explore practical strategies to future-proof supply chains and minimize tariff exposure. Whether you're managing existing import programs or rethinking your sourcing strategy, this session delivers actionable guidance for navigating today's volatile trade environment.
IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• Tools and strategies for duty mitigation
• Key approaches to build more flexible, resilient supply chain planning capabilities
• Practical steps to maintain import compliance amid rapidly changing regulations
WORKSHOP 300 1:00PM – 5:00PM
The Future of Returns: From Cost Control to Intelligent Processing
PRESENTER: MICHAEL FOY – DHL SUPPLY CHAIN
Returns are one of the most expensive—and least optimized—areas of the supply chain, often driven by hidden costs and fragmented processes that erode margin and customer experience. In this workshop, you’ll take a comprehensive, end-to-end look at the returns lifecycle, uncovering the true cost drivers behind product returns and where inefficiencies quietly add up. We’ll explore transportation flows, disposition pathways, and the critical operational decisions that impact value recovery. Through guided discussions and interactive exercises, you’ll identify opportunities to reduce avoidable expense and streamline returns processing across your network. Attendees will walk away with a foundational understanding of the key drivers behind returns, improving recovery, reducing cost to serve, and elevating the customer experience.
IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• Clarity on the true cost of returns, where value is lost, and which operational and policy changes drive faster recovery, efficiency, and better customer outcomes
• A practical framework to select optimal return nodes—stores, hubs, or DCs—to reduce miles, handling, and improve speed and disposition accuracy
• An understanding of how AI enhances grading, routing, automation, and prediction—reducing cycle time, improving accuracy, and maximizing recovery across returns operations
WORKSHOP 400 1:00PM – 5:00PM
The Digital Supply Chain: Orchestrating End-to-End Fulfillment Solutions
PRESENTERS: WANDA JOHNSON & JOANNE STRONG – DELOITTE
In today’s volatile, fast-moving supply chain environment, disconnected systems and siloed decision-making are no longer sustainable, making end-to-end orchestration a board-level priority for 2026 and beyond. Drawing on insights from the 2025 and newly released 2026 MHI Annual Industry Reports, we’ll explore how to navigate constant change, break down siloed decision-making, and bring together technology, data, and talent to unlock real business value. You’ll examine how AI, advanced analytics, and integrated operating models drive resilience, agility, and better customer outcomes—and leave with a practical framework for building a strategic roadmap, governance, and accountability.
IN THIS WORKSHOP, SHIPPERS WILL GAIN:
• A clear understanding of why orchestration is a leadership mandate—not just an IT initiative
• The ability to drive enterprise value through integrated decision-making across technology, data, and talent
• The leadership actions required to translate strategy into measurable, real-world results
WORKSHOP 500 1:00PM – 5:00PM
Half-Day DC Tour
TOUR PARTNER
ONLY 50 SEATS AVAILABLE!
Step into the future of healthcare at McKesson Medical-Surgical’s Orlando distribution center—an exciting tour for anyone passionate about innovation and logistics. As a leader in the healthcare space since 1833, McKesson invites you behind the scenes of their cutting-edge, 575,000-square-foot facility. Discover firsthand how state-of-the-art automation and technology, like pick-to-light, auto induction, I-Pack, and OPEX Perfect Pick, ensure the precise management of over 33,000 products, delivering 99%+ order accuracy. You’ll also witness the seamless integration of all modes of transportation, including 100+ private fleet assets. Don’t miss this exclusive opportunity to see how McKesson continues to transform healthcare distribution!